ABOUT THE JOBDriving sales to achieve Plan and Key Metric Performance goalsDaily communication of sales goals and KPI's and promotional activity to KCR teamLead by Example with Superior Customer Service and hands-on demonstration of skincare productsObserve selling interactions and be able to provide effective feedback for improvementMaintain, develop and oversee Customer Registry ProgramTrain and motivate KCR'sAttend Seminars and Training Management MeetingsActive in Outreach programs to bring business into the storePlan and execute incremental events to attract new customersDemonstrate expert skincare product knowledge and application techniquesSupport new customer acquisition through offering skincare consultation and a customised experience for each Kiehl's customerMaintaining the counter quality and merchandisingMaster Kiehl's product knowledge and current beauty/skincare trendsWork closely with the Assistant Boutique Manager and other Kiehl's Customer Representatives to achieve set sales targetsABOUT YOUManagement experience requiredHigh school diploma or equivalentStrong Communication SkillsSkincare experience preferredMust be able to work flexible schedule including nights, weekends and some holidaysExperience in retail with five-star customer serviceA passion for providing a unique customer experienceA keen interest in skincare and beautyStrong communication skillsCustomer focus and collaborative attitudeABOUT THE PERKSExtensive induction and product trainingStructured development plans for your career progressionWork for the global beauty companyABOUT KIEHL'SKiehl's was founded as an old-world apothecary in New York's East Village over years ago.
Today, Kiehl's is dedicated to giving customers quality skin care and hair care products based on the most advanced science and utilising unique, natural ingredients.Kiehl's brings New York cool to skincare in Australia.
It is a dynamic and growing brand with endless opportunities to develop your career.ABOUT L'OREAL AUSTRALIA L'Oréal Australia is part of the L'Oréal Group, with brands present in Australia.
For over a century we have been dedicated to one sole vocation: creating beauty.
Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
Because we are the global leader in beauty, we are aware thateverything we do can have a meaningful impact, and everyone at L'Oréal has a common purpose – to create the beauty that moves the world.
L'Oréal Australia is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role.
We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability.
We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).
L'Oréal Australia acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.
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