Bonnells Bay, Newcastle, Maitland & Hunter NSW
Management (Community Services & Development)
Full time
With over 75 villages and more than 17,000 residents nationally, Keyton is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart , and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
Competitive salary with opportunities for continuing development A supportive and friendly work environment 4x Wellbeing Days (one per quarter). That's almost an additional week off in addition to your annual leave! Fitness Passport for you and your family Reward & recognition services Excellent company benefits and discounts on offer Discounted health insurance, annual vaccinations and skin checks The chance to make a real difference in the lives of our residents The Role
Keyton is currently seeking a strong, commercially astute, customer and people centric Senior Village Manager to oversee five villages in the Central Coast & Hunter region.
The Senior Village Manager is responsible for implementing operational plans and overseeing the day-to-day activities across their villages including the operation and financial performance of allocated villages. The responsibilities will include, but not limited to:
Supervise and oversee the Village Managers and daily operations of the villages Contribute to the development of the Village Managers Implementation of the operational plan for the villages and monitoring the performance of the plan Review capital expenditures of the villages as appropriate in line with the budget Actively manage asset risks and facilitate village budget preparation process and delivery against budget Ensure village maintenance is within accordance with the overall Asset Plan and manage and oversee compliance to ensure EHS standards are met Oversee reporting process of village performance and communicate these reports to appropriate employees, supporting sales to ensure projected revenue is achieved Implement effective resident management to foster strong customer relationships and provide a pleasant, stimulating and caring environment for residents and staff Manage the performance and development of direct reports, coaching, mentoring and building the skill sets required to ensure that employees are adequately resourced to perform The successful candidate will be required to travel regularly to sites across Central Coast and Hunter region.
About You
Your proactive and driven attitude will see you succeed in the team, as well as an ability to work autonomously to deliver wellbeing outcomes. Effective stakeholder engagement, strong communication and team management will be key to your success in this role, as will:
Strong leadership capability with a preference for adopting a collaborative approach to decision making and focus on delivering results Experience in a village management role, and/or knowledge of retirement and property management industries along with asset and/or community service principles Strong financial reporting and budget management skills Possessing an in-depth understanding of the Retirement Living Act and have proven experience in its implementation Advanced interpersonal skills with the ability to foster strong relationships with key external and internal stakeholders A current Australian Driving Licence Asset and property management experience is desirable (preferably in Retirement or Hospitality industry) in a leadership/senior management capacity. Ready to Join the Fun?
If you're passionate about leading a vibrant and caring community for retirees, we'd love to hear from you! Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Senior Village Manager Central Coast/Hunter Region opportunity and explain how your skills, qualifications and interests align with our requirements.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.
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