The Key Account Manager (KAM) will support ensuring that all barriers to usage of Vertex rare disease medicines are addressed, and that all patients who could benefit from the products have access.
This goal will be achieved by the incumbent supporting the development and execution of specific account level business plans at all CF centers; communicating disease and product knowledge to healthcare professional customers and ensuring that the full long-term value of the products are fully understood by all relevant stakeholders.
This is a field-based role (ability to travel up to 70% is required).
Key Duties and Responsibilities:Interacts with a wide variety of key stakeholders in assigned geographySupports the development and execution of account level business plans that are insight-driven and will move the business forwardPromotes safe and effective use of Vertex's portfolio of CF drugs, in accordance with the product labels to ensure that the benefits and long-term value of the products are fully understoodStays current on the CF environment: maintains in-depth knowledge of disease, local drivers, treatment and referral patterns, key account profiles, influence patterns, reimbursement, and barriers to optimal careFacilitates the coordination of internal and external resources to enhance patient care, and ensures delivery of account plan targetsWorks collaboratively across functional areas to achieve common goalsWorks with marketing lead to create and execute marketing plansAccountable for performance at the territory level, and contributes to regional and national team performanceSupports appropriate resource allocation to meet customer needs and address gaps in the care systemSupports development and execution of account level business plan, including promotional activities for customers, forecasting and tracking promotional budgetSupports the coordination of internal and external resources to enhance patient careParticipates in meetings, and takes on projects, as requested by managementExercises sound judgment, and adheres to relevant regulatory and compliance guidelines and company policiesKnowledge and Skills:Demonstrates active listening skills as a springboard for creating relevant value to customers and key CF stakeholdersAbility to manage scientific data, and to communicate it effectively to different audiences (e.g., CF physician, hospital director, regional payer)Conceptual understanding of healthcare regulatory and enforcement environmentsDemonstrates team-based skills, and is able to network across boundariesEmbraces and adopts new technologies and techniquesHighly competent in a multitude of IT capabilities to support the business needsExcellent contextual selling skills with proven record of performanceAbility to travel up to 70%Education and Experience:Bachelor's degreeTypically requires 2 years of field experience in biotech/pharmaceuticals industry, or the equivalent combination of education and experience.
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