Keolis Downer (KD) is a leading private provider of multimodal public transport in Australia, working collaboratively with State Governments to develop transport solutions that are tailored for all passengers, regardless of their background. In Adelaide, KD partnered with the Department for Infrastructure and Transport in early 2021 with the aim of delivering revitalised passenger train services to the local community and increasing public transport patronage across South Australia.
Following recent business changes, KD will take on the critical role of custodian of the local network over the next decade, with a focus on asset management and maintenance . In the shorter term, KD will continue to focus on the provision of customer experience and security services for the next two years.
Alongside our government partner, Keolis Downer is focused on delivering safe and customer-focused services through our 'Zero Harm' and 'Think Like a Passenger' operating philosophies and is committed to maintaining a supportive and inclusive team environment that extends from within our organisation out to the broader community that we serve each day.
We are looking for an Administrative Assistant to be the face of the company at our Dry Creek office. If you have an inviting and welcoming personality, initiative, time management, and a positive work ethic, you might be the right fit for this role! This is an exciting opportunity for a motivated individual with the right attitude to build a rewarding career pathway within our broader engineering business. You will:
Manage the reception which includes welcoming visitors, answering incoming phone calls, and acting as the first point of contact for the public inquiries inbox. Arrange staff incentives; staff and event catering, reward, and recognition. Assist with planning of events. Book and coordinate travel and accommodation for the business. Maintain a clean and safe standard of the office and kitchen areas; ordering stationery, uniforms, PPE, and office supplies, and coordinating deliveries. Backfill Executive Assistants and support with other general administration tasks. Utilize a problem-solving approach to challenges, with creativity and resourcefulness to find optimal solutions. This is a full-time permanent position working at our Dry Creek office on a Monday to Friday basis. About you
Experience in face-to-face customer service and thrive on connecting with people. Champion the company values and lead with positivity. Enjoy a wide variety of work and bring a willingness to learn, grow, and develop. Excellent organisational, multi-tasking, and time management abilities. Proven ability to communicate clearly and concisely with a wide range of people, including the ability to liaise effectively at all levels, listen to stakeholders, handle sensitive or difficult issues with tact and diplomacy, and maintain a high degree of confidentiality at all times. Proficient in the use of Microsoft Office Suite. Produce accurate and quality work, with great attention to detail. Commitment to safety and our Keolis Downer Values. Please note that you do not need to match every listed expectation to apply for this position. If you are interested in the role, please apply and allow our team to assess your application.
What we offer
Competitive Remuneration: Enjoy a salary package that reflects the unique value you bring, your skills, and your contributions. Work Location: Corporate and Operations based roles are accommodated at our purpose-built Dry Creek Site, with Customer Experience and Security based out of Adelaide Railway Station. Both sites offer free, secure, on-site parking. Flexible Working Arrangements: Benefit from hybrid work arrangements, and flexible hours to balance your personal and professional life. Family-Friendly Policies: We support growing families with a maternity and paternity leave policy, as well as flexible return-to-work options tailored to your needs. A Collaborative Team Environment: Be part of a highly supportive and inclusive team that values teamwork and shared success. Diversity, Equity, and Inclusion: Join a workplace that is committed to fostering diversity and ensuring equal opportunities for all. Leadership Development: Access bespoke leadership programs to help you grow and excel as a leader. 24/7 Employee Assistance and Critical Incident Support: Access confidential support whenever you need it, including counselling and assistance during critical events. The Keolis Downer culture is one of engagement and enablement – we want to hear your ideas and support you in implementing them. We are focused on developing our staff, identifying career pathways, and creating opportunity across our global network.
Interested? Click "apply now" to submit a cover letter and resume or contact us at if you have any questions.
Closing date: Close of Business, 14 January 2022.
As part of the selection process, there are a number of checks that may be conducted to demonstrate an applicant's suitability for the role. This may include a National Police Check, due diligence checks, right to work checks, and reference checks. Depending on the role, it may also include a Working with Children check and a Medical which includes a Drug and Alcohol screening.
Keolis Downer is committed to achieving a diverse workforce and strongly encourages applications from women and indigenous Australians.
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