Company: Kent Removals & Storage
Position: Operations Assistant
Location: Hume, ACT
Type: Full-Time
Industry: Removals and Logistics
Qualifications and Experience
Exposure to the removals industry ideally with demonstrated success in operations and working in a team.
Operations experience in Removals, Road Transport, Storage or Logistics.
Forklift licence (or a willingness to acquire one).
Willingness to learn and enthusiasm to grow your career.
Demonstration of developing sound operational understanding a willingness to learn how to juggle labour requirements, inventory, equipment, warehousing, purchasing etc.
You understand people and show enthusiasm to invest in their development and training.
About the Role
Providing operational support to the Branch Manager, this position will assist with the careful planning and scheduling of all employee and vehicle daily programming for local, interstate, and international removals.
Achieving personal, as well as operational team targets and KPIs.
Leading, coaching, mentoring, and managing your operational team to provide exceptional customer service and positive outcomes.
Working with managers and team members to identify opportunities for improvement, creating action plans and receiving commitments to ensure outcomes/results are achieved.
Controlling the activities of Operations in a cost-effective manner.
Overseeing efficient employee and vehicle daily programming for local, interstate, and international removals.
Ensuring that all relevant systems and documentation are accurate, precise, and complete, within the WMS.
Ensuring briefing and debriefing of crews occur in a timely manner.
Learning to manage operational service delivery issues to resolution.
Participating in operational duties to cover staff and work with the team.
Benefits
Dedicated blue collar training platform that's fun and easy to use.
Our Kent CARE Program is dedicated to staff wellbeing and mental health.
Numerous employee reward platforms.
Salary packaging and salary sacrificing.
Early wage access.
Corporate discounts for utilities and health insurance.
Staff discounts on storage and removals services.
Novated Leasing.
Company-wide recognition program.
We believe in inclusiveness and workplace equality.
We've recently invested 2M into our digital technology.
5-star rated onboarding experience.
1 in 3 roles are filled internally; we love promoting from within.
Diverse business areas that offer plenty of career opportunity.
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