Brand: Community, Residential & Pathways
EMPLOYMENT STATUS: This is a full-time, ongoing position. SALARY RANGE: A competitive salary is on offer - commensurate with experience. NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa. LOCATION: Support Hub – Geelong, VIC with the flexibility of hybrid WFH & office model! Here at genU, we're united in our mission to empower people to reach their full potential. Our work supports multi generations of people to create and embrace opportunities to connect, participate and thrive. We offer a diverse range of services that include disability support, senior services, training and employment across Australia.
Reflecting our heritage, we are proud to be one of the largest NDIS providers in Australia. As a profit-for-purpose organisation, we reinvest into areas that help to build more inclusive communities.
Position Overview The Strategy and Business Support Officer will work closely with the Operations Managers from Allied Health and Health and Wellbeing to support the efficient and effective delivery of services. This role will also support the development, implementation, and monitoring of strategic initiatives and business operations within the Allied Health and Health & Wellbeing teams. Working closely with the teams, this role will provide analytical support, facilitate implementation of business and service improvements, strategic planning processes, and support business activities to ensure alignment objectives.
Key Responsibilities Demonstrated experience in the provision of human services in an operational or support role. Demonstrated experience in supporting project management and changing implementation and management. Ability to manage export data to develop reports, insights and presentations. Highly organised with the ability to manage multiple priorities effectively. NDIS Worker Screening Check, or a willingness to obtain. NDIS Worker Orientation Module Certificate of Completion, or a willingness to complete. genU Benefits & Culture Here at genU, we're a group of passionate, driven people who want everyone's lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. genU is committed to providing a welcoming, innovative, safe, empowering and respectful environment for all and living these values each and every day.
genU staff have access to a range of benefits, including but not limited to the following:
Investment in You: in addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board. Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health. Increase your Take Home Pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits. Employee Discount Program: save money with employee discounts and savings at over 450 of Australia's most loved retailers and service providers including Coles, Woolworths & JB HI-FI. Study Scholarship: all genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University. Employee Referral Program: refer someone to work at genU and receive a generous cash bonus once that person completes their 6-month qualifying period! At genU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disabilities to apply to genU (including alternate formats of application forms). To discuss adjustment requirements, please contact our TA team (Juliana) at
For further details about this role please feel free to reach out to Lyndal Rickard on 0477 015 950 or at
Applications will be progressed, and suitable candidates interviewed as they are received.
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