PAY BANDING: $63k-$77k + Super + Salary Packaging
NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa
OPERATIONAL HOURS: Permanent Full Time.
8.54am to 5.00pm Monday to Friday
Do you want to improve your skills or kickstart your career within Employment Services?
About the Job As an Employment Consultant, you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes.
You will use your customer service skills to build rapport with your clients, assist them on their employment journey, and to overcome barriers to employment.
Developing and maintaining relationships with key stakeholders as part of managing the referral & intake process of job seekers into their chosen program with MatchWorks Assessment of job seeker skills, abilities, identification of barriers, and intervention strategies In consultation with our job seekers, develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers), and employment support activities Reverse marketing of job seekers to achieve sustainable employment opportunities Provide pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience to increase capacity for employment Skills & Experience You are self-driven, resilient, hungry to succeed & experienced in Customer Service (Retail, Hospitality or other).
You love a challenge, fast-paced environments, and move agilely through your to-do list.
Experience within the Employment Services sector is not essential, we have a strong induction and support network to help you succeed.
Strong Communication skills, attention to detail in a fast-paced environment Ability to use computer systems, excellent data accuracy & note-taking Build rapport, grow & maintain relationships with clients, peers, & jobseekers Enjoy achieving KPI's – we aren't selling cars; we are securing meaningful work for vulnerable individuals Hold a current NDIS Worker Screening check or are willing to obtain one Benefits & Culture As a part of genU, Matchworks are a group of passionate, driven people who want everyone's lives to be happier and healthier, especially people with disabilities, the ageing, and those experiencing disadvantage.
We operate solely for community benefit and invest back into the same communities in which our services are delivered.
A multicultural environment, embracing diversity and inclusivity at its core.
Our workplace fosters a supportive and respectful culture that actively promotes collaboration among colleagues.
Investment in you: In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression.
Commitment to staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
Increase your take home pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
Employee Discount Program: Save money with employee discounts and savings at over 450 of Australia's most loved retailers and service providers.
Study Scholarship: All genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.
Focus on Work-life balance: 13 days personal leave and 10 Well-being days per year for full-time staff.
Workplace Culture: Become a part of the Matchworks family with a positive and collaborative workplace culture.
Employee Referral Program: Refer a candidate to work for us and if successful receive a bonus after they successfully complete their 6 month qualifying period.
At MatchWorks, we believe everyone deserves the opportunity to work.
That is why, every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment.
We are also part of the genU family, and we proudly reinvest our profits back into the communities we work within.
Contact MatchWorks is committed to providing accessible, inclusive and equitable recruitment processes for all candidates.
For further details please contact Nigel Carter on 0418 713034 or at
If you require any support or reasonable adjustments during the recruitment process, please email
At MatchWorks, we're committed to providing a work environment which is inclusive to all, we encourage applicants from people of all ages, nationalities and abilities and cultures including indigenous peoples, LGBTQIA+ community, and people with a disability.
Don't meet every single requirement?
At MatchWorks, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply.
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