Utilise your Administrative expertise to provide support and advice to the Justice Services North branch at Loddon MalleeAn Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public ServiceVPS Grade 2: $58,539 - $75,175 plus superannuation.About the Business Unit: The Department of Justice and Community Safety consists of eight regions that provide compliance, enforcement, and regulatory services to the Victorian community.
The Loddon Mallee Region offers services at Justice Service Centres in Bendigo, Swan Hill, Echuca, and Mildura, as well as at outreach locations across the region, such as Castlemaine, Maryborough, Kerang, Robinvale, Kyneton, and Ouyen.
Corporate Services is responsible for providing the Loddon Mallee Region with a range of corporate support functions, including administration, finance, procurement, fleet, facilities management, and risk management.
About the Role: In a Justice Service Centre, a Justice Officer performs reception and concierge duties, as well as administrative and business support services. Justice Officers also provide assistance to various services, including Births, Deaths, and Marriages; Community Corrections Services; Youth Justice; Sheriff's Office of Victoria; Community Services; Regional Aboriginal Justice Advisory Committees; Consumer Affairs Victoria; and the Dispute Settlement Centre of Victoria.
The role requires a strong focus on customer service, teamwork, adaptability, integrity, accuracy, compliance, and timeliness.
Some of your duties will include:
Providing relief, support, and assistance in various corporate service functions within the Region as neededOperating the switchboard, including receiving and resolving inquiries and directing calls to the appropriate areaProviding accurate advice and information to visitors regarding services available at Justice Service Centres in compliance with business processes.About You: As our ideal candidate, you will possess:
Well-developed computer literacySound knowledge of relevant legislation, policies, procedures, guidelines, and regulations is beneficial but will otherwise be acquired in the roleThe ability to understand customer requirements and how work addresses their needs while identifying opportunities to improve services and remaining committed to delivering high-quality outcomes for clients.Qualifications/Requirements: Advanced computer skills including effective use of various systems such as word processing, spreadsheets, email, appointment scheduling, and internet is desirable.How to Apply: Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt, or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks, and misconduct screening. Depending on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse, and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe, and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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