Company Description
Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.
This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.
Job Description
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwideExclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world!Complimentary meal during your shift through our Colleague Dining ProgramComplimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly rate of $19.61 to $22.41What you will be doing: Consistently offer professional, friendly and engaging serviceAssist guests regarding menu items in an informative and helpful wayFollow outlet policies, procedures and service standardsHave full knowledge of beverage lists and promotionsHave full knowledge of all menu items, garnishes, contents and preparation methodsFollow all safety and sanitation policies when handling food and beverageOther duties as assignedQualifications
Your experience and skills include: A minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishmentServing It Right and Food Safe certificatesExcellent organizational skills and ability to thrive in a busy environmentA team player with proven success in relationship buildingA commitment to provide excellent service and exceeding expectationsCompletely fluent English language skills, both written and verbalStrong interpersonal skills and positive attitudeProfessional and impeccable grooming and presentationBarista knowledge would be an assetAdditional Information
Physical Aspects of Position (include but are not limited to): Occasional standing and walkingOccasional bending and kneelingOccasional carrying and lifting up to 20lbsOccasional ascending or descending ladders, stairs and rampsVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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