Welcome to TaxGoddess.com, the most vibrant professional services firm on the planet! We're all about providing top-notch solutions to our clients and having a blast while doing it. We're looking for a superstar with a keen analytical mind and a passion for work to help our team reach new heights.
Our Global team hires the very best and we are committed to creating exceptional results where everyone is respected and has access to equal opportunity. New ideas can come from everywhere in the organization and we know the next big idea could be yours!
About the company
Tax Goddess (https://TaxGoddess.com) is a solid, growing, and lively/fun USA CPA firm. We have been in the business for over 19 years and are ranked Top 1% of Tax Strategists in the USA. We are a progressive, 100% digital CPA Firm, so cloud computing and basic tech skills are required!
The perfect person for our firm is detail-oriented, flexible, and motivated. You are the right fit if you have a proven ability to adapt and manage effectively in a fast-paced, challenging environment with multiple, often competing priorities. A person who invests deeply in their work, is curious, eager to learn, and possesses exceptional communication skills, both written and verbal, as well as active listening abilities will succeed with us.
Duties & Responsibilities
Your role will be to oversee the successful completion of projects and be able to work within a wide variety of fields.
You will be responsible for setting deadlines, communicating with company executives about the state of any given project, and potentially communicating with clients.
Handle client escalations about the state of any given project, ensuring the projects stay on track and on budget, adjusting if necessary to meet new requirements.
You will manage six different aspects of projects within the company: scope, schedule, finance, risk, quality, and resources.
Throughout any given project, this role will need to communicate with staff and clients, make decisions, and monitor the project's progress to keep on schedule.
Creating long and short-term plans, including setting targets for milestones, adhering to deadlines, and allocating resources.
Identifying and managing potential risks and liabilities of multiple projects.
Assisting in the definition of project scope and goals.
Making effective decisions when presented with multiple options for how to progress the project.
Serving as a point of contact for teams when multiple units are assigned to the same projects to ensure team actions remain in synergy.
Communicating with executives or management to keep the project aligned with the goals.
Performing quality control on the project throughout development to maintain the standards expected.
Adjusting schedules and targets on the projects as needed.
Client termination process monitoring, including sending termination letters and communications to clients, and internal project closure and announcements.
Handle projects related to the Operations department and work with the Head of Operations.
Manage departmental KPIs, reporting, and individual KPIs for the department.
Handle legal communications internally and externally.
The pivotal part of this role is to ensure that the "Project Manager - Operations" thrives for the team and the CEO.
Minimum Requirements
Have an understanding of the Project Management Institute (PMI) framework.
Knowledge of various project management methodologies (Agile/Scrum/Lean Development).
At least 5 years of previous experience in a similar role.
Preferred Qualifications
Certification as a Project Management Professional (PMP).
Certification as a Project Manager/Senior Project Manager.
Knowledge of the tax and accounting industry.
Previous work history in a CPA firm.
Proven leadership and staff management skills.
Six Sigma certification preferred.
A Few Perks to Consider Once Hired Include:
Permanent work from home.
Consistent and reliable work hours, requiring a minimum of 40 to 50 hours per week.
Paid training to develop skill sets that allow staff to perform a broader range of work.
Culture of appreciation and collaboration within a diverse team.
Work-life balance with team-building activities.
Incentives based on performance and novel ideas implemented.
Windows operating machine required for security purposes.
Staff Referral Bonus Program: A $200 incentive for every qualified candidate who stays with us for more than 90 days.
System Requirements:
Internet Speed: At least 10mbps.
CPU: Core i5 (8th generation minimum) or i7 (8th generation minimum).
RAM: Minimum of 16GB.
Storage: Minimum 256GB SSD or 500GB HDD.
Operating System: Windows 11 Pro.
Audio: A good quality headset preferably equipped with noise cancellation.
Video: A laptop/PC with webcam or a good-quality webcam.
Working Hours:
USA business hours include mandatory overlap (8:00 am to 12:00 noon Arizona time).
Billable teams (Bookkeepers, Tax preparers, Customer care, and admins) may expect to work at least 50 hours per week during tax season, with weekends potentially required.
Availability for on-call emergencies outside of normal working hours, only when needed.
Job Type: Full-time
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