Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it's for them that we continue to evolve and improve the League of Legends experience.We're looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you're passionate about games. We embrace those who see things differently, aren't afraid to experiment, and who have a healthy disregard for constraints.As a team member in Sydney, you'll join a team of internationally and culturally diverse professionals that share our prioritization of player experience, rejection of convention and maniacal passion for gaming.As Systems Engineers at Riot, we work on game operations - deploying, managing, and proactively improving high performing and highly available services for players. We monitor and administer as necessary all game environments, most importantly the production game environment. We work closely with the Live Operations and NOC teams to understand the state of our games and take swift action to correct any and all problems, faults, and outages.As a Systems Engineer (Game Operation) - Wild Rift, TechOps (Contractor) you will use your deep technical knowledge and passion to achieve that excellence. Our players are depending on you to provide an uninterrupted game experience. Additionally, you will work with other technical and nontechnical teams, both inside and outside of Riot, to make Wild Rift and its supporting teams operate at peak performance. You will report into the Head of Technical Operations for Wild Rift.This is a 12 months contract position with a possibility to be extended up to 2 years in total.Location: Australia, preferred: Sydney or PerthRemote: Yes (within Australia)ResponsibilitiesEnsure that Wild Rift is up and operating as expected through system monitoring and forming close relationships with other teamsQuickly correct any system faults or failures that are affecting playersPerform maintenance on systems and infrastructure as necessary to keep the game operating effectivelyWork independently on mission-critical extended-scoped projectsEnsure that system, service, and network capacity is sufficient to support current and expected demandWrite and otherwise document procedures for yourself and others to systematically perform that maintenanceCreate tools to optimize operational tasksRequired Qualifications:2 years of Technical Operations experience supporting live 24/7 services including building, deploying, securing, monitoring, and fixing systems at scaleExperience with Linux systems at scale on cloud platformsExperience with building and troubleshooting networksOperational understanding of database systems including querying and migrating databasesExperience with cloud infrastructure and application security including identifying security problems and addressing potential threatsAbility to write software especially tools to aid in supporting systemsEnglish & Mandarin Language Skills is a major plusDesired Qualifications:Experience supporting game infrastructureExperience creating, deploying, and managing containerized servicesFamiliarity with infrastructure engineering is a plusFor this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!Why Riot Games?At Riot Games, we offer a collaborative and innovative environment where you can make a significant impact on the gaming community. We are dedicated to creating player-focused experiences and fostering a culture of creativity and excellence. If you are passionate about gaming and have the skills to engage and grow our community, we would love to hear from you. Apply today to join our team and help shape the future of gaming in Australia and New Zealand.Don't forget to include a resume and cover letter. We receive a lot of applications, but we'll notice a fun, well-written intro that shows us you take play seriously.
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