"We don't stop playing because we grow old; we grow old because we stop playing." Games Masters Required Brisbane CBD LocationWeekend / Evening / Weekday work available Must be available over the December/January school holiday periodSuitable for school students seeking work during school holidays, Uni students, or anyone seeking a casual job in the entertainment industry There is no question that the 'experience economy' is fast becoming one of the most exciting and emerging industries worldwide. Fox in a Box is a global brand leader of Escape Rooms with 23 locations worldwide (www.foxinaboxbrisbane.com).
Fox in a Box provides exceptional, themed escape room adventures that are ideal for everyone from corporate teams to friends and families who just want to enjoy something fun and active. Visitors can expect to be fully immersed in engaging, mentally challenging, multi-dimensional and ultimately rewarding environments.
Our custom-designed experiences will excite even the most seasoned gaming enthusiast, as well as the novice new to the puzzle-rich venue. The Brisbane location hosts 10 diverse rooms and will take you on a 'real-time' journey where you could be finding a cure for a virus that turned everyone into zombies or breaking out of prison.
Reporting directly to the Manager, the Games Master's hold a critical position within the company and will be our 'Customer Ambassadors' for each and every visitor.
Key Responsibilities: Providing an exceptional customer experience to all our clientsCaptivating guests by providing an enthusiastic and detailed game experienceChecking and managing online booking systems, both portal and direct enquiriesWorking as part of the team to ensure customers are guided through the experiencesMaking sure that the games are ready to play, in good condition and report any problemsMonitoring games, completing reports and general cleaning duties Key Attributes: Be fun, positive and energetic in your approach to lifePersonable with outstanding customer experience skillsAble to think on your feet and problem-solveExceptional communication skills (verbal and written)Responsible yet slightly extroverted!Excellent Time-Management skillsAble to handle feedback and be interested in growing with our business This position is an exciting opportunity to be a part of Brisbane's highest rated Escape Room experience, your role will directly impact overall customer satisfaction and promote the business to new customers.