Pendula is an Australian scale-up and SaaS software business with global offices in Australia, the UK, EMEA, and Singapore.
We enable businesses of all sizes to leverage their existing data and layer on real-time insights from external sources to identify meaningful moments of truth for their customers. Harnessing the possibilities of generative AI, the platform empowers teams with faster and more sophisticated automation capabilities than ever before, using hyper-personalised, two-way conversations across multiple channels at scale.
Using our next-gen Customer Engagement platform, Pendula aims to help marketing and customer experience teams improve customer retention, reduce churn, and build robust, long-lasting relationships based on empathy and trust.
Our cultureWe're passionate about our product and customers and everything we do is underpinned with integrity: we don't rip people off, take shortcuts and we only make good products that people need.
Which also sums up how we treat each other. On top of all of that, we're a bunch of lovely humans who listen and support each other and our customers. We treat everyone as equals and communicate our shared vision regularly.
The roleAs a junior designer, you will be required to apply your design thinking, creativity, knowledge and skills to various situations, working to a brief agreed upon with your manager. You may be conducting more than one design brief at a time and will learn to manage and monitor your resources accordingly.
Typical work activities may include:
Meeting internal stakeholders to discuss the objectives and requirements for different briefs, then developing and refining briefs by gathering information and data through research, within the constraints of cost and time.Demonstrating thinking skills with rough sketches, contributing ideas and design artwork to the overall brief, and presenting finalised ideas and concepts to multiple stakeholders.Working with a wide range of media, including web, photography, illustration, situated works, animation and other media relevant to a particular brief.Working as part of a cross-functional team within the company: particularly product, design & marketing teams; but also sales, customer success, engineering, and security & privacy teams; and external marketing managers, photographers, stylists, operational specialists, printers, developers and other collaborators from project to project.Keeping abreast of movements and changes in visual culture, emerging technologies in new media (particularly design programs commonly used by the team), new web technologies and standards in print and digital.About youYou are in your final year of study and/or have at most 2 years of professional design full-time work experience. You are ready to present a portfolio from your studies or personal projects demonstrating your passion for designing clean and elegant solutions.
You have an excellent fundamental understanding of what makes a good design based on key design principles and can articulate ideas and concepts to non-design audiences.
You enjoy working collaboratively and in cross-functional teams in a highly dynamic and ambiguous environment!
What you'll haveDesign degree or equivalent (this includes up to two years of professional work, short courses, micro-credentials or higher).Familiarity with design tools Figma, Adobe Suite, and other business tools such as Google Suite, Microsoft Office (Powerpoint) and Notion.You are based in Australia and have working rights.You can write code and have built things yourself that you can demonstrate.You have experience working with Webflow (or similar).Additional benefitsWe know great office banter can only go so far. We love our people, and our people love working here, but benefits help!
Competitive salary, including share options.Dedicated monthly training budget for you to use for your own growth and improvement, plus company-wide training and development.Access to discounted cinema, groceries and a wide range of lifestyle experiences.Support with mental, physical and financial health and wellbeing.A hybrid working model that supports both home and office work.Over 150M customer conversations have started with Pendula. Are you ready to start yours?Say hello to more customer conversations (and us!)
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