Junior Customer Support Associate

Join us in building a global leader in LifeStyle EdTechSurrounded by the brightest talentsWhat your main tasks will be:Answer user messages promptly and professionally.Resolve user issues and provide effective solutions.Gather user feedback and insights to improve service.Maintain accurate records of customer interactions.Collaborate with team members to enhance support processes.Assist in creating and updating knowledge base articles.What we expect from you:Student or a fresh graduateEnglish language proficiencyCritical thinking and problem-solving skillsGreat communication skillsCustomer and team-orientedTech-savvy, fast learnerCan-do attitude and readiness to work in a fast-paced startup environmentPreferably have experience in customer support or customer service (but not required)What we offer:Leadership opportunities within a growing, innovative EdTech environmentA community of experienced entrepreneurs with a track record of successful ventures across industriesOpportunity to work on a cutting-edge product with real impact on educationContinuous professional development and career growthExposure to major global markets, including the US, UK, Canada, Australia, and the EU#J-18808-Ljbffr