Junior Customer Support Associate

Join us in building a global leader in LifeStyle EdTech Surrounded by the brightest talents What your main tasks will be: Answer user messages promptly and professionally. Resolve user issues and provide effective solutions. Gather user feedback and insights to improve service. Maintain accurate records of customer interactions. Collaborate with team members to enhance support processes. Assist in creating and updating knowledge base articles. What we expect from you: Student or a fresh graduate English language proficiency Critical thinking and problem-solving skills Great communication skills Customer and team-oriented Tech-savvy, fast learner Can-do attitude and readiness to work in a fast-paced startup environment Preferably have experience in customer support or customer service (but not required) What we offer: Leadership opportunities within a growing, innovative EdTech environment A community of experienced entrepreneurs with a track record of successful ventures across industries Opportunity to work on a cutting-edge product with real impact on education Continuous professional development and career growth Exposure to major global markets, including the US, UK, Canada, Australia, and the EU #J-18808-Ljbffr