Junior Customer Service & Administration Officer Position
Temp to Perm Opportunity
Monday to Friday - no WFH
9am to 5pm
Starting ASAP!
The Opportunity:
My client is a successful and thriving National Transport provider based within the Western Suburbs of Melbourne.
Due to growth, my client is offering an opportunity to learn from the best and become a valuable part of the team. Learning from the ground up you will become proficient at scheduling, dispatch, operations, administration and customer service. Communicating at all levels you will demonstrate your problem solving abilities, analytical thinking, patience, determination and attention to detail on a daily basis
This position is ideal for a person who thrives on challenge, enjoys working in a fast paced environment and is looking for a long term career within the Transport space.
In this role, you will be responsible for:
High volume calls
Liaising with gatehouse and warehouse staff
Following up on deliveries
Attending to customer enquiries
Data entry – alpha-numeric
Office All-rounder
Processing and tracking of orders
Filing, scanning & copying
Maintain and develop professional relationships with all external suppliers/customers
Taking orders & processing invoices from suppliers and customers
To be successful in this role, you will have:
Previous customer service experience
Excellent verbal and written communication skills
The ability to be organised and a great communicator
A friendly and proactive approach to the company that you are representing
The ability to work within a team environment
Computer savvy
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Call Centre, Customer Service, Inbound, Outbound, Customer Service Operator, customer care, retail, administration, Office clerk, Admin Officer,
qualifications
-
education
Secondary School/High School