Technical Business Analyst | Journey Beyond Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 16 brands spanning the country, connecting guests to the land, and to each other.
Headquarters in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.
Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.
About You
We are seeking a Technical Business Analyst to play a vital role in bridging business requirements with technical specifications for ongoing travel technology projects.
A strong understanding of travel technology and reservation systems is essential for success in this position.
You will be self-motivated and driven, with exceptional organisational skills and the ability to build solid working relationships with both technical and non-technical stakeholders.
The ideal candidate will possess the following skills, knowledge, and attributes:
Experience documenting business process flows Exceptional analytical, problem solving, critical thinking skills and attention to detail Commitment to high standards of accuracy and detail, and the ability to inspire the same in others Experience with the software development life cycle and methodologies including agile and waterfall Proficiency with data analysis and visualisation tools as well as Microsoft SharePoint and the Office Suite Experience with enterprise systems and travel technology solutions Professional personal presentation, along with strong verbal and written communication skills Have a change and growth mindset Familiarity with Monday.com is advantageous; however, training will be provided.
About The Role
Reporting to the Executive General Manager Revenue & Analytics, this position will be part of our critical system transformation program of works for Journey Beyond's Rail and Touring divisions.
Key responsibilities will include:
Collaborating with stakeholders to elicit and document detailed business stakeholder and technical requirements with a high attention to detail Identifying opportunities to improve existing processes using new technology solutions Using data and analysis to help inform business decisions and define optimal processes Creating clear and comprehensive technical and functional documentation and process flows Writing epics, user stories, acceptance criteria, and functional designs Working closely with stakeholders and developers to ensure business requirements and technical solutions align Working closely with Test Analysts to define test cases Tracing business requirements to ensure they are met in the technical solution Lead change management processes and implementation support including stakeholder communications and delivering training sessions Support Technical Project Manager on project governance activities Ensuring successful alignment between business needs and technical solutions Contributing to the ongoing improvement of business analysis processes and methodologies within the organisation Work proactively with the GM of Business Improvement EGM of Growth and EGM Revenue & Analytics to align program activities with the goals of the overall Journey Beyond organisation Work closely with Data & Analytics and Application Development to align development activities with external software vendors Management of development backlog and prioritising development activities Prepare monthly, quarterly, annual and ad-hoc reports and analysis for management and other key internal and external stakeholders You will be required to work with all levels of management, external software providers and consultants to ensure key business processes are defined and development activities are successfully deployed.
As you will be required to work closely with the portfolio of brands, some interstate travel will be required.
What We Offer
Generous discounts on Journey Beyond travel and experiences Study Assistance Policy Employee Referral Policy Parental Leave program Purchased Leave policy Employee Assistance Program Discounts on Journey Beyond merchandise Flexible working environment How to Apply
If this sounds like the opportunity you have been waiting for, we would love to hear from you.
Apply now.
Join us!
Successful candidates are required to provide a current National Police Clearance.
A pre-employment medical may be required as part of the recruitment process.
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