Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business. About Journey Beyond Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 16 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.
About the role We are seeking an experienced Hotel General Manager to lead our team. Opening to the public in mid-2025, we are looking for a truly passionate Hotel General Manager to guide the pre-opening and operation of our Monarto luxury hotel and glamping resort.
This role will draw on your passion for hospitality, guest service, and knowledge of curating unique experiences. This position suits an individual who is not afraid to be innovative and creative, possessing a real flair for hospitality! You will champion the activation of spaces including unique experiences and the creation of real 'champagne moments ' for our guests.
In this role, you will: Be an ambassador of the guest experience, focused on curation and bringing concepts to life. Oversee all hotel operations, ensuring high service and guest satisfaction standards. Lead, mentor, and manage staff across all departments. You will be a true engager of people! Develop and implement strategies to enhance revenue, occupancy, and guest satisfaction by leveraging existing platforms across Journey Beyond. Be numbers-savvy while operating through a guest-centric lens. Enhance our unique product by building relationships with guests, local businesses, and the community. About you: Proven experience as a General Manager or in a similar role within the hospitality industry. Strong leadership and interpersonal skills are a must! You will have comparative hospitality experience leading a product that is not a traditional hotel and can demonstrate the use of contemporary practices to deliver incredible guest experiences. What We Offer Generous discounts on Journey Beyond travel and experiences Study Assistance Policy Employee Referral Policy Parental Leave program Purchased Leave policy Private Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise Flexible working environment Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!
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