Are you looking for a sea change or the opportunity to get your weekends back? If you enjoy working in a rapid and everchanging fast-paced environment, have the ability to converse easily with people and have a passion for assisting people into work then this role is for you!! At Enterprise & Training Company Limited (ETC) we take care of our people and offer training and development opportunities PLUS a huge range of staff benefits including salary packaging, paid birthday leave, a staff incentive program and more. You get all this, while helping to make a difference in the lives of people in our community. We are recruiting for a Jobs Advisor who works in the Workforce Australia Services (WAS) Program, providing support and coaching to help people obtain sustainable employment. This role is office based at Tweed Heads and involves a mix of career coaching, empowerment, and even some tactful tough love when it's needed. This is a full-time position and offers many staff benefits. The ideal candidate for this role will: Love working in a productive and collaborative team environmentProvide great customer serviceBe able to meet business objectivesResults and target driven to meet set KPIsAt ETC, we have found that people from the following backgrounds have the best transferrable skills for these roles: RetailContact Centre operationsHospitalityCustomer serviceAdministration backgroundsNo experience is required for this role, however there are some things that are required: Exceptional communication skills and a high level of computer literacyStrong administration skillsA recent, clear National Police CheckA current Working with Children Check / QLD Blue CardCurrent Driver's Licence and the ability to travel between different ETC sitesDesirable: Bilingual persons are encouraged to apply as caseload may include non-English speaking customers. Certificate IV in Employment Services or willing to obtain.Please review the full Position Description for further details on the role which is available after clicking 'Apply Now". How to Apply: Simply click the 'Apply Now' button and submit a Cover Letter briefly outlining your experience and a Resume, saved as one document to our recruitment portal. Applications must be submitted through ETC's recruitment portal to be considered for the role. Applications close: Sunday, 15 May 2024 at 11:59pm. Please be advised that ETC reserves the right to close this vacancy early if a suitable applicant is identified. More Information: Please contact Mark Anderson, Operations Manager Employment at ****** We are an equal opportunity employer and promote great working conditions. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds, bilingual people, mature aged workers and people with disability. Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working With Children Check or Blue Card must be provided prior to commencing employment. ETC is committed to providing a safe environment in which children's rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.
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