Gold Coast, QLD Full Time Location - Nerang Above Award salary with salary packaging options Help make a positive impact on peoples' lives!
About Us Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland.
We are innovative, progressive and committed to making a positive difference in our communities in which we operate.
We currently have an opportunity for a passionate individual to join our team as a Jobs Advisor within our Nerang office .
The Role - A Day in the Life of a Jobs Advisor As a Jobs Advisor you will guide customers towards fulfilling careers, including those facing high non-vocational barriers and long-term unemployment.
This role is incredibly rewarding, as it empowers customers to overcome challenges and achieve meaningful employment.
You will provide personalised support and service through individual and group sessions.
You are organised, driven to achieve objectives and targets, and can confidently manage your caseload to facilitate positive employment outcomes.
With an empathetic nature, you build relationships with a diverse range of people, assess their needs and identify appropriate supports to minimise barriers to sustainable and ongoing employment.
Being adaptable in an ever-changing environment is essential.
Your Key Responsibilities will include; Providing high level personalised support and service to our customers Manage your own caseload of customers Achieve agreed objectives and targets Criteria for Success Customer service skills and/or experience Proven experience working with vulnerable people Previous experience in Community Services advantageous Strong administration skills Driven to achieve outcomes and KPIs A current QLD blue card A recent, clear National Police Check Why work for ETC We pride ourselves on offering a positive work culture and environment for employees to achieve their best.
We offer a broad range of benefits including; Above Awards and competitive salaries Salary packaging to increase your take home pay An extra week of paid leave after 5 years of service A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave 8 weeks of paid parental leave - primary carers (3 weeks secondary carers) Innovative staff reward and recognition program including paid days off Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination Discounted accommodation and travel offers Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
Access to free Employee Assistance Program for you and your family We consider our employees as the heartbeat of our organisation.
If you're interested a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply Click the " Apply Now " button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.
Applications must be submitted through ETC's recruitment portal to be considered for the role therefore emailed applications will not be accepted.
Applications close: Thursday, 9 January 2025 at 11:59pm.
Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
More information For more information about this role, please contact Ebony Griffi n, Operations Manager Employment on 0409 938 314 For more information about ETC please visit https://etcltd.com.au/.
Our Culture We are an equal opportunity employer and promote great working conditions.
ETC respects diversity in all people and actively encourages applications from all minority groups.
We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.
Our robust recruitment practices are strictly adhered to during the application and interview process.
Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process.
A current National Police Check and Working with Children Check or Blue Card must be provided prior to commencing employment.
ETC is committed to providing a safe environment in which children's rights, needs and interests are met.
We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people.
ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.
We are committed to providing an inclusive and accessible recruitment process.
If you require any accommodations or adjustments, please let us know via email ****** and we will work with you to meet your specific needs.
Our Ref: RA24256