Customer Service, Administration & Operations 1 Job no: 513254
Work type: Permanent Full Time
Location: QLD - Regional
Categories: Customer Service, Administration & Operations
About Us
JB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi's Purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We want to own the tech and entertainment space, grow our customer base, and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!
We have a supportive and inclusive team that embraces individuality and diversity. We are one of Australia's most iconic and trusted brands, with a rich history in the consumer retail industry. You will have exposure to ongoing training & development opportunities from day one. We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group. Did you know the JB team supports vulnerable communities by making donations to our Helping Hands workplace giving program? Every dollar our team donates, JB matches, and together we have donated more than $35m to our charity partners to make a meaningful difference to the social and environmental issues that our people are passionate about. We offer generous team member discounts across a range of products as well as a leading commission structure for sales positions. We offer flexibility, 12 weeks' paid parental leave, novated leasing, Employee Assistance Program, and more. About the role
As a Merchandise Coordinator, you will have the opportunity to contribute to the continued sales growth of the store by effectively executing company merchandising objectives. Deliver merchandising excellence by ensuring policies and procedures are followed, merchandise compliance is ensured, and efficiency is maximised.
Work collaboratively as part of a team in delivering a positive experience for both in-store and online customers and effectively resolve customer complaints and queries as required. Coordinating the day-to-day merchandising tasks, planners, set-up guides, and new product initiatives. Contribute to the JB Hi-Fi brand and store experience to the highest standards through quality merchandising, in-store marketing, and presentation. Building and maintaining effective working relationships with internal and external stakeholders. About you
An individual who loves working in a casual fun atmosphere! You will thrive in a retail environment and draw upon your knowledge of Merchandise (events, promotional activities, etc.) or Operations (stock flow, inbound and outbound goods, etc.). Result-driven with a strong focus on delivering the best customer outcomes. Strong multi-tasking skills, coupled with your keen eye for detail. JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply!
Advertised: 19 Dec 2024 E. Australia Standard Time
Applications close: 19 Jan 2025 E. Australia Standard Time
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