Apply now Job no: 501837
Work type: Full time
Location: Gold Coast
Categories: IT&T
IT Technical Support Analyst Full Time Salary Village Roadshow Studios, Oxenford, Gold Coast The opportunity:
We are seeking an IT Technical Support Analyst who will oversee daily IT operations, and provide onsite support for third party productions, team members and security.
Your day to day:
• Ensure systems meet the needs of Studios and Productions, this will include logging and tracking jobs, communicating with Productions and Admin, strictly adhering to production confidentiality and invoicing billable items.
• Manage day to day IT for the Studios, including O365, Active Directory, DNS, licensing, hardware endpoints, and network availability and capacity.
• Support the key business systems of Avaya phone, Flir CCTV, Gallagher access control, Jacques Intercom, Upkeep maintenance and Sinepro.
• Deliver and enhance technical services to improve business outcomes and optimize costs.
• Monitor and maintain PABX system, conduct audits before/after production, and ensure proper tracking to avoid impact on production.
What you'll bring:
• Previous experience in a similar role is essential.
• IT degree or qualification is advantageous.
• CCNA Certificate and CCNP is desirable.
• Azure and M365 Fundamentals certification.
• Experience with Office 365 accounts, Windows desktops, MacOS, and mobile devices are essential.
• Networking knowledge, including wireless is essential.
• Knowledge of PowerShell, Vmware vSphere/ESXi, Ubuntu/Debian/CentOS Linus and IP cameras are desirable.
Advertised: 15 Jan 2025 E. Australia Standard Time
Applications close: 29 Jan 2025 E. Australia Standard Time
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