About usWhen you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength. We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience. At DHL Supply Chain (DSC) Australia there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be. Join a supportive work environment where you'll have the tools and training you need to grow and succeed. DSC is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. DSC will support flexible working arrangements that are tailored to the individual role requirements DHL Supply Chain Australia is a Great Place To Work certified. In this job you will:As an IT Systems Analyst at DHL, you will work with both internal and external stakeholders to understand their requirements and then design bespoke IT solutions for their individual needs to ensure their products and needs run smoothly within our warehouses In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and work on projects for the full life cycle to support the customer. Use your talents to lead a committed team to greatness and drive the future of logistics, using the latest technology Manage, design and implement IT solutions for projects and/or changes to existing services Be the Manhattan WMOS Subject Matter Expert Act as the SME in requirements gathering & solutions design using sector specific skills/tools Be the conduit between our external customers and internal stakeholders Manage customer relationships, expectations & communications for the IT component of projects & change Utilise project management methodologies to ensure projects are delivered on time, to budget and are of a high quality Central IT customer point of contact for assigned projects You have the following qualities & qualifications: Relevant Tertiary degree (Bachelor level or equivalent) Essential 2+ years WMS experience, ideally Manhattan in configuration and/or support Experience in delivering IT solutions to external customers A minimum of 2 years' experience working in a project environment System Design with Industry product and/or application knowledge in Logistics and Warehousing Excellent personal presentation and strong written & verbal communication skills Dedication to delivery, quality outcomes and team participation
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