Direct Group is one of Australia's leading direct to consumer retailers.
It is a trusted provider of products and services to the growing, high spending senior demographic which is often neglected and not effectively reached by traditional retail and e-commerce players.
The Group markets and sells in Australia, New Zealand and Asia communicating directly with its customers through online, print, television and digital publishing.
The business operates through two divisions Innovations and TVSN and is supported by centralised Finance, Technology, People and Culture.
Both divisions offer a broad range of merchandise across apparel, jewellery, homewares, craft, bed linen, electronics, books, entertainment and pets.
Products are sourced through well-established international and local supply chains.
About the role Our people are the heart and soul of our business, and due to growth we are looking for 2 enthusiastic IT Systems Administrators.
You will be proactive, forward thinking, excellent planner and communicator to deliver a number of IT projects alongside managing our everyday IT system reliability and security.
Responsibilities Level 2 and 3 infrastructure support, managing system reliability and security through repetitive tasks including health checks, security and application patching, analysis of IT incidents, reports, and system lifecycle.
Improve processes and technology and keep up to date with the latest global IT security standards.
Improve risk, change and quality management, and the creation of designs, systems and procedures.
Required skills and qualifications Tertiary Qualifications in IT is preferred.
ITIL Certification is an advantage.
VMWare VSphere (VCP or equivalent) experience is necessary.
Works well with others and cooperates with a Team environment.
Ability to communicate effectively at all levels with IT management, stakeholders and end users.
Excellent documentation skills, particularly with processes and procedures.
Strong problem solving and troubleshooting skills.
Strong communication and customer service skills.
Understanding of Security principles associated with networks, email, operating systems, firewalls, VPN's, databases, virus management, intrusion, detection, cryptography and e-commerce.
Experience & Education 3 - 5 years experience in a similar role.
Possess a solid understanding and experience managing core infrastructure and services to support large organisations (Active directory, VMWare, Windows server, Antivirus, Security Systems, Veeam backup and replication, storage systems, Office 365, Networking).
Strong knowledge of Server Operating Systems administration and security tools.
Strong knowledge of backup systems and restoring systems and applications.
In return we offer: GREAT product discounts across the Group.
Annual salary reviews.
On-site parking.
Social club.
Free membership to SONDER health and wellbeing for you and your family.
Supportive leadership and ongoing coaching.
Fantastic culture within a thriving, collaborative organisation who values our people.
Posted Date: 03 Oct 2023 Location: Frenchs Forest, NSW / Australia #J-18808-Ljbffr
