Join our IT team in Brisbane as a Support Technician.
26th November, 2024Who We Are:
Bradken is equipping the resource sector to sustainably advance society.
As an IT Support Technician, you'll be joining a global leader in the design, manufacture, and supply of wear products and services for mining equipment.
Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.
You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.
What's the Role:The IT Support Technician will carry out IT operations laid out by IT management and provide administrative support for daily operation activities of the IT Department.
You will also resolve work order tickets, provide hands-on and remote-controlled workstation support services, ensure proper software is available to users, troubleshoot and resolve, and carry out the deployment, monitoring, and maintenance of IT systems including PCs, operating systems, hardware, and software.
As a self-motivated, driven, and experienced individual you will possess a clear understanding of a multi-location and help desk environment.
Additionally, your extensive knowledge of IT allows you to effectively prioritize, research IT issues, and translate technical terms into non-technical when assisting support customers.
You are someone who loves a challenge and focuses on quality services and process improvement.
You are communicative, responsive, and carry strong interpersonal skills.
You strive to be an expert at maintaining and upgrading the computing environment to achieve great outcomes as a key member of our organization.
Key Technical Criteria:Microsoft Certification or equivalent experience required.Completion of A+ Certification, or equivalent experience required.Experience in a help desk/multi-location environment.Network experience, managed switches, firewalls & wireless access points.Software experience in Windows 10, MS Office 2013, 2016, 2019, O-365, Symantec Endpoint Protection, Bitlocker, Kaseya, VMWare, VCenter.Windows Server 2016 and later.Active Directory, Exchange 2016, MDM software.Ability to communicate needs to perform tasks whether that be software, hardware, resource assistance, and/or additional training.This role is based in Brisbane. If you'd like to be part of a team that's changing the game, please apply along with your resume and a brief cover letter highlighting why this should be your next role.
Everyone has a story... be part of ours!
Why join our team at Bradken?Safety first environment and mindset.Flexible work options.Competitive Total Reward Packages.Global and local recognition programs.Paid Parental Leave.Learning and Development focus.Education assistance.EAP for you and your family.Community Involvement program.Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing.
WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES. Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work.
All employment will be based on merit, competence, performance, and business needs.
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