IT Support Officer (m/f/d)Are you eager to help shape the future of mobility and contribute to sustainability? Then Vossloh is the right place for you. Join our team and be part of innovative solutions that drive positive change in the transportation industry.This is a permanent position.Your TasksResponsible for providing efficient and effective IT support to internal stakeholders on various IT products and services.Troubleshoot and resolve a wide range of IT issues experienced by employees, including hardware, software, and network problems.Provide technical assistance and training to users on the proper use of IT systems and applications.Maintain and update the company's IT infrastructure, ensuring systems are secure and optimised for performance.Researching, planning, and implementing IT projects.Supporting the IT Coordinator as required.Your ProfileRecently completed Information Technology degree (or related field).Up to date industry knowledge.Experience with end-user hardware, software applications like Microsoft 365.Strong troubleshooting and problem-solving skills.Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.Knowledge of common operating systems, productivity software, and IT security best practices.Ability to work independently and as part of a team.Enthusiasm for staying up-to-date with the latest IT trends and technologies.Your BenefitsWork anniversary bonus - every 5 years get an extra week's annual leave + $3000 to spend on a holiday!Generous career development funds to support your career progression.Salary sacrificing options (including novated leases).Death and TPD insurance coverage.Salary continuance insurance.Additional purchased leave options.15 weeks paid parental leave + first 12 months on paid/unpaid parental leave, superannuation will be paid.Access to LifeWorks Employee Assistance Program (EAP) & employee recognition rewards program.Your contact person: Wyatt, Bree#J-18808-Ljbffr