IT Support Officer (m/f/d)Are you eager to help shape the future of mobility and contribute to sustainability? Then Vossloh is the right place for you. Join our team and be part of innovative solutions that drive positive change in the transportation industry.This is a permanent position.Your TasksResponsible for providing efficient and effective IT support to internal stakeholders on various IT products and services.Troubleshoot and resolve a wide range of IT issues experienced by employees, including hardware, software, and network problems.Provide technical assistance and training to users on the proper use of IT systems and applications.Maintain and update the company's IT infrastructure, ensuring systems are secure and optimized for performance.Research, plan, and implement IT projects.Support the IT Coordinator as required.Your ProfileRecently completed Information Technology degree (or related field).Up-to-date industry knowledge.Experience with end-user hardware and software applications like Microsoft 365.Strong troubleshooting and problem-solving skills.Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.Knowledge of common operating systems, productivity software, and IT security best practices.Ability to work independently and as part of a team.Enthusiasm for staying up-to-date with the latest IT trends and technologies.Your BenefitsWork anniversary bonus - every 5 years get an extra week's annual leave + $3000 to spend on a holiday!Generous career development funds to support your career progression.Salary sacrificing options (including novated leases).Death and TPD insurance coverage.Salary continuance insurance.Additional purchased leave options.15 weeks paid parental leave + first 12 months on paid/unpaid parental leave, superannuation will be paid.Access to LifeWorks Employee Assistance Program (EAP) & employee recognition rewards program.Your contact person: Wyatt, BreeAbout UsVossloh is a global rail technology company that has stood for quality, safety, customer orientation, and innovative strength for 140 years. With our comprehensive range of rail products and services, we are one of the world market leaders in this field.Vossloh operates in almost 30 countries with over 40 production locations and offers customers worldwide integrated solutions from a single source. In this way, we make an important contribution to the safe and sustainable mobility of people and the transport of commercial goods.Following our guiding principle of "enabling green mobility", the topic of sustainability is a central component of our corporate strategy and is firmly anchored in our value system. Our goal is to be CO2 neutral by 2030.Our Culture & Leadership PrinciplesOur corporate values are at the heart of everything we do: Passion, Excellence, Entrepreneurship, Trust & Respect, and Sustainability. Vossloh is offering you an inspiring and safe working environment. We have plenty of opportunities for personal and professional growth.AwardsThe German Vossloh companies are certified according to the "Career and Family" audit. In 2023, Vossloh Germany received the "Top Employer" award from the renowned Top Employers Institute. Vossloh France also received the "Top Employer 2024" award in 2023.#J-18808-Ljbffr