As part of our Business Services group, the IT Support Officer will have a focus on providing 1st, 2nd & 3rd level support to Saab staff across all of Saab's computing environments.
In addition, and where appropriate, the Support Officer may participate and work on larger ICT projects.
Further, the successful candidate will:
Provide 1st & 2nd level support to Saab's internal staff and where capable, provide 3rd level support; Troubleshoot and resolve assigned incidents or service requests whilst ensuring prompt professional service; Undertake day-to-day administrative duties, such as:
Account management; File & Print Services Management; Client setup, configuration and support; Installation, configuration and support of corporate and enterprise-wide support tools, systems, applications and technologies; Asset Management; Audio Visual Management
About you
Your skills and experience will include:
2 yrs > IT industry experience within a support role Experience with enterprise device management processes and tools; Working knowledge of technologies, such as:
Active Directory; Microsoft Windows 10; Microsoft Office 2010/2016; Microsoft SCCM; Collaboration software and devices; Audio Visual; Basic Network fundamentals, such as TCP/IP, DHCP, DNS.
As Defence security clearance is required for this role, applicants will be required to hold an Australian Defence Security Clearance to NV1 level or have the ability to gain one.
About us
Saab Australia is a defence, security and cyber solutions provider, specialising in the development and integration of major defence and security systems.
For over 30 years in Australia, we have built a reputation for delivering complex systems integration projects that provide proven and advanced capabilities to keep us ahead of today's challenges.
From combat, communications, security and underwater systems, to mixed reality, cyber security and deployable health solutions, our extensive portfolio of products and services provide high-technology solutions for defence forces and civil industries across the globe.
Apply today to join our crew and deliver solutions with purpose!
Culture and benefits
We employ over 1000 Australians and are committed to fostering a culture of excellence and enriching the employee experience.
By joining Saab, you'll be a part of a collaborative and supportive organisation, where your professional growth and work-life balance are emphasised.
You'll work within an innovative and vibrant workplace, while having the opportunity to develop a long-term, fulfilling career.
As a valued team member of Saab Australia, you'll access a variety of perks and benefits to support you and your family including: 6 weeks paid leave each year 13.5% Superannuation Free Income Protection Insurance Flexible working options Access to the Saab shares matching scheme Access to MySaab;
our online store offering everything from cash back at hundreds of stores to discounts from exclusive partners
Click 'Apply' to submit your CV and cover letter in support of your application.
You may contact our careers team at
for a copy of the full position description.
Kindly observe that this is an ongoing recruitment process and in exceptional circumstances, the position might be filled before the closing date of the advertisement.
We encourage applications as early as possible to avoid disappointment.
By submitting an application to Saab, you consent to undertaking workforce screening activities including, but not limited to: reference checks, Australian Federal Police check, verification of working rights and qualifications, sanctions screening and a pre-employment medical declaration.
Saab Australia is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islanders to apply.
We also welcome applications from individuals with culturally diverse backgrounds.
Saab Australia is a proud supporter of the Veterans' Employment Program and welcomes the interest of ex-service members, veterans and their families.
Regardless of whether you value cutting edge technology, creativity or an innovative environment, everyone at Saab contributes to keeping people and society safe.
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