About us Buildsafe is an innovative leader in the building and construction industry, specialising in height safety systems and virtual onsite security camera solutions.
We pride ourselves on being fast-paced, ever-evolving, and constantly looking for better ways to do things.
At Buildsafe, we focus on building strong, lasting relationships with our partners, clients, and—most importantly—our people.
About the role We're excited to announce a newly created position for an IT Support Officer to join our growing team, with a focus on supporting our BuildCam product (virtual onsite security camera systems).
This is a full-time, permanent role based at our QLD head office in Arundel.
Working hours are Monday to Friday, 7:30 AM to 4:00 PM.
The successful candidate will play a key role in managing all aspects of BuildCam's IT systems and services, providing support both onsite and remotely.
Core responsibilities include: System setup and configuration Footage and data management Remote monitoring and troubleshooting Customer and internal support System performance reporting Software maintenance and updates Documentation and standardisation Process improvement and innovation About you To thrive in this role, you'll have hands-on experience with hardware and software configuration, as well as helpdesk support via email and phone.
You'll be comfortable working to deadlines and collaborating with multiple internal teams to meet BuildCam's service standards.
Skills and experience that will help you succeed: Strong ability to work independently and efficiently Attention to detail when setting up and troubleshooting systems Network and operating system troubleshooting skills Basic knowledge of networking and camera hardware and configuration Excellent communication skills with a friendly, customer-focused approach What Buildsafe offers you Joining Buildsafe means becoming part of a reputable, well-established organisation in the construction industry, with plenty of opportunities to grow both professionally and personally.
We also provide: A competitive remuneration package Ample on-site and off-site parking Company-provided uniforms Fortnightly professional car cleaning services onsite Regular team bonding activities Access to our staff care team for you and your loved ones