Virginia SA Mitolo Family Farms are recruiting for an IT Support Officer to join their Team in a full-time position for 12 months, with the potential for permanent placement.
Reporting to the IT Team Leader, this position of IT Support Officer is part of a team of IT professionals supporting the Mitolo Family Farms business across production, farms, and administration.
This position would suit an already experienced IT Support Officer looking to broaden their IT knowledge, has proven problem-solving abilities and is ready to take on new challenges.
Responsibilities The IT Support Officer is responsible for daily support of end-user devices, user accounts, and manufacturing equipment at all locations and for users at every level, in addition to participating in ongoing project work.
Experience troubleshooting hardware (desktops, laptops, tablets, mobile phones, printers) and software (Windows, Office 365, iOS) issues Experience managing users, permissions, and devices in Azure, AD, Office 365, and via Mobile Device Management systems Proficiency in installing, deploying, and managing software and apps like SharePoint and Intune Understanding of networking technologies (WiFi, DNS, DHCP, VLANs) and hardware (APs, switches, routers, firewalls) Ability to handle Level 1 technical queries and escalations, learn new systems, and communicate technical information clearly Strong written and oral communication skills, customer service focus, confidence, and maturity About you An individual with a passion for IT who thrives in a fast-paced, adaptable environment.
Someone with prior experience in providing support for general troubleshooting issues.
A proactive person who embraces challenges, takes ownership of their role, and seeks opportunities for career growth.
Other required skills and attributes include: The ability to work in a collaborative team environment with strong interpersonal skills High level of attention to detail and accuracy The ability to prioritise your workload and meet deadlines A proactive approach and a positive "can-do" attitude Mitolo Family Farms Story Since 1972 our group has been growing, packaging potatoes and onions for sale in major Australian supermarket chains and produce markers nationally.
We are a dynamic and progressive company committed to producing high quality products through the implementation of continuous improvement strategies and innovative processes.
Managing substantial acreage over multiple site locations, and industry segments, the farming sector of Mitolo Family Farms demonstrates a successful history with an even brighter future of growth through their planning and continuous improvement strategies.
Life at Mitolo Family Farms Company culture and our values are very important to us.
We are committed to fostering a supportive work environment for our team.
Join a dedicated, forward-thinking and innovative culture Grow with us, through opportunities for career development and progression Contribute by giving back to your community through charities we partner with Access to mental and physical health programs through our wellbeing portal and programs Applications We will accept applications from all people with the right to live and work in Australia.
Please answer all screening questions and attach your resume.
All applications are reviewed, and a response sent in due course.
We pride ourselves on our vision, values and quality Our staff makes the difference All applications must be made through the following website: http://mitologroup.expr3ss.com
