Role : IT Support - Field Engineer Contract Role - Part-time Hours Location : Berkerley Vale NSW 2261 THE ROLE Work with a leading technology provider based in Central Coast As a Field Engineer, you will Provide technical (1st and 2nd level) IT support to internal employees via telephone, email, walk-ins, and remotely.
You will be part of a busy team working to support customers with exceptional customer service.
KEY RESPONSIBILITIES: Experience with desktop support, server support, hardware, network and software installation and troubleshootingO365 experience is essential.
Software and Hardware diagnostic skills and building/upgrading PC's.Active Directory (users, mailbox management), Operating system support (Windows 10 & 7, Linux, and other operating systems)Prior experience working in hardware break and fix, installation, desk-side software support, and service desk support.People with Limited-Service Desk Experience of 1 year in IT Service Desk, Help Desk, IT Support Analyst, or Technical Support can apply.Provide support for hardware such as laptops, desktops, and monitors.SKILLS AND EXPERIENCE Proven experience in a Technical support environment performing fault investigation, triaging, and resolutionExperience with desktop support, server support, hardware, network and software installation and troubleshootingO365 experience is essential for this opportunity due to the nature of the environmentExperience with supporting a corporate Windows and Linux environmentExperience with supporting physical and virtual environments (Desktop and Servers)Active Directory (users, mailbox management )Operating system support (Windows 10 & 7, Linux, and other operating systems)Office 365, Outlook, exchange, and other critical business application support Standalone SupportPrinting (installation, deployment, configuration, disposals)Complex Software installation and troubleshootingNetwork (triaging, fault diagnostic, root cause analysis)Software and Hardware diagnostic skills and building/upgrading PC'sMust have drivers licence and CarMadhuri Mhanta
Key Accounts Consultant
Let's Connect
https://www.linkedin.com/in/madhuri-mhanta-5a4a7a17
+ 61 386 334 112
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State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
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