It Servicedesk Consultant- Level 1

Added Monday 17th of July 2023 09:46:47 AM
Milestone IT is currently working with this brilliant organization located in the western suburbs of melbourne that right now has an exciting opportunity for an experienced IT ServiceDesk consultant to join a great team.
Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone
Key Responsibilities include: Providing IT support over the phoneProviding first level support and logging the ticketsProviding hands-on hardware and software supportInstalling, moving, adding, and changing equipment and softwareMaintenance of Client's NetworkPerforming proactive and reactive troubleshooting to identify potential problemsSkills we are looking for: Detailed knowledge of Ticketing SystemDetailed knowledge and experience of Windows 10 Operating SystemsDetailed knowledge and experience of Microsoft Office SuiteDetailed knowledge of Active DirectorySomeone with experience performing in a similar position.Friendly welcoming professional with good telephone manners.Well presented, hardworking, and enjoys working in a TeamPossess great written and verbal communication skills.Work well independently and productively within a small team environment.This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response.
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