It Service Desk Analyst

Details of the offer

About Laing O'Rourke
Laing O'Rourke is a $6 billion international operation with 70 years of involvement in Australian construction and infrastructure, including nearly two decades under the Laing O'Rourke banner. The business delivers projects as diverse as the environments in which they are built, from high security military bases and major rail transport infrastructure projects, through to landmark buildings at the transport interface. Laing O'Rourke owns one of Australia's largest plant and equipment hire company called Select Plant Australia. We know the right culture combined with purposeful technology will help us meet demand and deliver certainty for our clients. That's the #powerofexperience.
About the role
We are currently seeking an experienced IT Service Desk Analyst to join our Corporate Information Technology team responsible for providing support nationally. This is a 6-month fixed term contract based in our Brisbane head office.
Key responsibilities

Providing quality customer service and troubleshooting IT assets such as mobile phones, computers and tablets via email, telephone and face to face.

About you
You're someone who can work independently and bring experience in key areas, including:

Microsoft Active Directory
Microsoft Exchange
Cisco Call Manage UCM
ServiceNow
Microsoft Intune

Benefits
We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave.
Diversity & Inclusion
We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O'Rourke is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.
Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.
Applications from recruitment agencies will not be considered.
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Nominal Salary: To be agreed

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Requirements

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