It Operations Lead (Hands On)

Details of the offer

Hands-On Role: Directly engage in delivering high-quality solutions that meet customer needs and ensure successful project outcomes.
Relationship Building: Cultivate strong relationships and align initiatives with clear objectives and milestones.

Client Details Join a leading organisation at the forefront of medical technology innovation.

Description As a Principal IT Analyst, you will oversee core technology services for the ANZ business, including end-user support, networking, infrastructure, and digital platforms.
This hands-on role requires operating within a regional/global matrix to align IT services with business needs and regulatory standards. Reporting to the Head of IT APAC, this role is ideal for a top-tier candidate with exceptional interpersonal skills and a proactive, solution-oriented mindset.
Key Responsibilities: Leading digital workplace initiatives: user device standards, lifecycle management, Microsoft 365, mobility, and video conferencing.Driving strategic initiatives for end-user support, leveraging global/regional services, and self-service/automation solutions.Overseeing IT application support to ensure timely issue resolution.Facilitating effective communication among technical teams, vendors, and internal clients.Partnering with business units to identify impactful IT solutions and process improvements.Collaborating with cross-functional teams to provide strategic direction and advocate for technology solutions.Managing projects, including planning, tracking progress, and communicating updates.Profile Education: Bachelor's Degree in Computer Science, Software Engineering, or a related technical field.Experience: Minimum of 6 years, with at least 3 years in end-user support and 3 years in networking and IT infrastructure.Technical Expertise: Strong background in core technology services, including networking, video conferencing, and digital solutions.Microsoft 365 Proficiency: Experience with Microsoft 365 Suite, including user adoption, training, and process automation.Vendor Management: Expertise in managing budgets, vendor relationships, and contracts.Communication: Skilled in conveying complex technical concepts to diverse stakeholders.Technical Acumen: Deep understanding of technology applications and limitations.Regulatory Experience: Experience in regulated environments with strong documentation skills.Job Offer Competitive Package: Base Salary + Super + Bonus + Health InsuranceHybrid Working: Flexible work arrangementsOnsite Parking: Convenient parking facilitiesJoin our global team to tackle healthcare challenges with innovative solutions. Advance your career in a supportive, diverse, and collaborative culture where your contributions drive impactful change and a sustainable future.
Please apply within.

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Nominal Salary: To be agreed

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