The Role: As a member of the Department of Health (DoH) IT Service Centre the position will support the Unit in processing client requests. These requests will include:
Creation, modification, and suspension of IT access rights. Requests for applications and computing devices. General enquiries submitted by phone or online via email or webform. The scope of work is defined by the operational priorities of the assigned business unit and the role works collaboratively within and across teams and with stakeholders to meet agreed priorities and branch service standards.
Note: Please refer to the Statement of Duties for all the Selection Criteria of this position to address in your application. Selection Criteria must be addressed. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies. Our new team member should be able to demonstrate:
Exceptional client focus. An agile approach to changing priorities. Reliability, honesty, and integrity. Position Features: From time to time, the role may require:
Some regular out of hours work or on-call may be required to meet specific needs or deadlines. Details of Appointment Fixed term, full time, day worker (with on-call) position working 76 hours per fortnight, commencing as soon as possible for a period of approximately three (3) years
This IT Service Centre Admin position works 8.30am – 5.00pm/Monday – Friday onsite in the Hobart office.
*notwithstanding hours may be negotiated with the successful applicant
Salary: $64,125 - $91,517 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.
Salary range is in accordance with Public Sector Unions Wages Agreement 2022 Eligibility: Applicants should note the following criteria are desirable:
Relevant industry experience and/or certification. A tertiary or recognised vocational qualification in a relevant discipline. The Head of the State Service has determined that the person nominated for this job is to satisfy a pre-employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:
Conviction checks in the following areas: crimes of violence sex related offences serious drug offences crimes involving dishonesty Identification check Disciplinary action in previous employment check. How to Apply Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Selection Criteria .
Please note: All attachments must be in Microsoft Word or PDF format. Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying. Download the Statement of Duties and any Associated Documents We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.
Statement of Duties Applicant Guide For more information, please contact Garin Dadson
Position: Senior IT Officer (IT Service Centre)
Email: ********
Important information The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.
To update your email address (or contact number), log in to ww w.jobs.tas.gov.au and look for "Existing applicant login" where you can update your details
The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives. The core purpose guiding the way in which we work across the Department of Health is to CARE for the health and wellbeing of all in Tasmania through our Values of Compassion, Accountability, Respect and Excellence. We are united by our shared purpose and model our CARE Values through our interactions with one another, our patients, our clients and the Tasmanian community.
