Help Desk & IT Support (Information & Communication Technology)Government - Local (Government & Defence)IT OfficerLevel 5 - $111,942.30 per annum (inclusive of a $20,000 Port Hedland Allowance)Residential Role - Site BasedThe TownPort Hedland is a dynamic, diverse town in Western Australia's beautiful Northwest that enjoys a relaxed lifestyle. We are proud of our stunning landscapes, Aboriginal heritage, vibrant multicultural community and our significant resources industry. At the Town of Port Hedland, let your career take-off as you tackle challenges unique to the region, collaborate with a range of people from all walks of life and become part of a vibrant team that is making real change in the Pilbara.The RoleThe Town of Port Hedland is on the lookout for a passionate and skilled individual to join our team as an IT Officer, reporting directly to the Senior IT Officer. In this pivotal role, you will be on the frontline of IT support services, providing essential on-site technical expertise to our employees and esteemed Elected Members. Your support will involve responding to help desk enquiries and providing timely assistance in all areas of IT. By joining our team, you will not only contribute to the success of the Town of Port Hedland, but you will also have the chance to work with cutting-edge technology and be part of a positive and innovative workplace culture.Our ideal applicant is someone with excellent time management skills, attention to detail, and a proactive attitude. Experience in Microsoft 365 Stack is a must, as well as a willingness to learn new systems and processes. We value strong communication skills, both written and verbal, and seek individuals with fast and efficient data entry capabilities.You will be joining the team at an exciting time as the Town embarks on a culture of change with embracing of a wide range of new technologies, a large capital works program, and a number of other projects that make the Town a desirable place to live and work.For further information, please view the attached position description.Work Related RequirementsThe preferred applicant will be required to undergo a pre-employment medical, including drug and alcohol assessment to be considered for the role, as well as possess:5+ years' experience in a similar roleExperience with Microsoft 365 Stack, Azure, Entra, InTune etc.National Police ClearanceRights to work in AustraliaEmployee BenefitsWe offer a flexible and supportive work environment, with opportunities for growth and advancement within the company.In addition to the salary our employees enjoy a range of benefits which may include:Generous Annual Leave: Enjoy six weeks annual leave, complemented with 17.5% leave loading plus an additional 2 public holidays a year (a week off between Christmas and New Years)Relocation Assistance: Receive up to $5,000 in relocation assistanceSuperannuation: 11.5% Superannuation, with a co-contribution scheme of up to 14%Wellness program: Enjoy perks like free gym membership and access to pool facilitiesTraining & Development: We're committed to your career growth!Paid parental leaveSalary packaging: Save on costs with our flexible salary packaging options, from assisting with the price of rent of leasing a new vehicle through a novated leaseSocial ClubPlus much more!How to ApplyApplicants are encouraged to apply online.If you are unable to apply online, please forward your application documents to Human Resources, Attention "Confidential Advertised Vacancy" either by:Post: PO Box 41, Port Hedland WA 6721Hand: Civic Centre, McGregor Street, Port Hedland WA 6721Applicants are advised to write a cover letter of no more than two (2) pages outlining how your skills, capabilities and experience will contribute to their success in this position. Applicants who do not attach a cover letter may not be considered in the first round of shortlisting. It is the responsibility of the applicant to ensure their application is received in full prior to the closing date and time.Suitable applicants may be considered for appointment to similar vacancies during the six-month period following the conclusion of this recruitment process.For further information about this position please contact our recruitment team via .auThe Town reserves the right to commence shortlisting prior to the closing date.The Town of Port Hedland is committed to eliminating all forms of discrimination. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people living with disabilities.#J-18808-Ljbffr