A growing Managed Service Provider requires a Team Lead for a permanent opportunity based in Melbourne's West.Your new companyA growing Managed Service Provider requires a Team Lead for a permanent opportunity based in Melbourne's West, commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. This role will utilise your hands-on technical skills and provide you with the framework to leverage your leadership and strategy-building skills. You will be responsible for overseeing a small on-site team.Your new roleIn this challenging and rewarding position, you will be responsible for:Ongoing monitoring, troubleshooting and maintenance of the hardware, network and systems.Installing, configuring and supporting network equipment (Routers, Servers, WAN Accelerators, DNS, DHCP, etc).Configuring firewalls, routing and switching to maximise efficiency and security.Mobile device management for Android and iOS devices.Arranging scheduled updates and outage windows and improving efficiency of existing network/s and systems.Provide feedback, mentor and develop your team's performance and ensure BAU and project work is completed within SLAs and agreed project delivery timelines.Provide technical support and guidance to the team members.Maintain relationships with internal and external stakeholders and vendors.What you'll need to succeedTo be successful in this role, you will have:Proven experience designing and implementing infrastructure solutions.Configuring firewalls, routing and switching to maximise efficiency and security.Ongoing monitoring, troubleshooting and maintenance of the network.Knowledge and experience with: Windows & Linux Server, Azure, Office365, Exchange, Hyper-V / VMware and Networking.Experience leading teams and effectively prioritising tasks.Excellent communication for internal and external stakeholders.Experience in the Education or MSP sectors is preferred.What you'll get in returnWorking in an organisation where they develop and grow careers, you will be offered an excellent salary package, enabling flexible working arrangements. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!What you need to do nowIf you're interested in this role or know of someone who may be, please forward an updated CV to .#J-18808-Ljbffr