OverviewSusquehanna International Group (SIG) is looking for an IT Infrastructure Support Specialist. In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office. You will work with your colleagues both local and international to deliver projects and solutions within the APAC region.In this role, you will be exposed to a wide range of technologies from desktops to networks. You will need to work with specialist engineers to assist in the implementation, maintenance, and support of all aspects of our IT infrastructure. This role offers the opportunity to work in a rewarding environment for a trading firm that values technology and suits an individual that enjoys delivering solutions and providing a high level of support.What you can expect from us:Real Impact: By integrating sophisticated coding techniques with innovative engineering ideas, we design and optimize systems that can process massive amounts of data while ensuring high performance and stability. You'll see how your contributions towards developing and supporting leading-edge hardware and software technologies make a firm-wide impact.Collaboration: You will partner closely with teams across the organization to manage scalable and highly performant systems to support trading in the region and globally.Growth: For many of our roles, we don't expect you to have prior industry experience in proprietary trading or financial services to succeed at Susquehanna International Group. We're looking for people who are naturally curious, relentless problem solvers, and have the desire to continuously innovate, learn, and grow.Benefits: Susquehanna offers a wide array of competitive employee perks & benefits: LinkWhat we're looking for2+ years of experience in supporting office technologies (e.g., Desktops, MS Windows, Phones, etc.)Ability to self-motivate, identify issues and drive resolutions involving multiple teamsExcellent communication and collaboration skillsGreat troubleshooting ability and logical thinkingKnowledge of the following technologies:o Microsoft Windows (7 & 10)o Microsoft Active Directoryo DNS, DHCP, SCCMo MS Office Suiteso Basic understanding of network concepts (routing/VLANs/Firewalls/etc.)Experience with Data Centre environments (racking and cabling) is an advantageSome experience with networking, trading room environments, and trading applications (e.g., Bloomberg) would be an advantage.Equal Opportunity StatementWe encourage applications from candidates from all backgrounds and welcome requests for reasonable adjustments during the recruitment process to ensure that you can best demonstrate your abilities.About SusquehannaSusquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. We have incorporated this approach into our culture, where you will find relentless problem solvers within each of our core disciplines: Trading, Technology, and Quantitative Research.What we doWe are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers.
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