The Client
Opportunity to work for a leading Federal Government agency. The team are looking for a Change Manager to support and offer services to a broad range of stakeholders to deliver the best possible outcomes for the agency.
The Role Responsibilities: Deliver change management for complex IT modernisation in line with the our clients ECMO framework, managing multiple interdependencies.Provide change management expertise to IT and business areas and facilitate identification of change impacts; develop the plans and actions to mitigate the impact of change on people internal and external to the organisation.Develop and maintain key collaborative internal and external stakeholder relationships, including but not limited to liaising with stakeholders on policy, project or operational issues and responding to stakeholder needs and expectations.Provide senior staff, change leaders and sponsors with the support to champion and communicate the anticipated changes.Communicate change effectively to ensure project and delivery teams understand the change management approach, and the benefits it delivers for their project.Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.Work closely with key stakeholders from across the agency to develop the necessary products and tools to ensure the changes are implemented effectively and understood by impacted stakeholders.Develop knowledge-sharing content in line with requirements identified in change management plan such as user documentation, with our clients Service Centre knowledge items and documentation/instruction, in system text, etc.Develop, implement and deliver multi-channel, user-centred change communication strategies, transition materials and activity plans that support, and aligns to our clients transformation and change narrative.Create, edit and refine change communication materials in line with communication activity plans such as intranet pages, news items, newsletters, flyers, factsheets, video scripts, presentations and talking points.Design and deliver change communication needs discovery sessions and analyse the change communication needs of the Group, the Branches and Sections.Report to the Enterprise Transformation Group leadership team on change management and communication effectiveness using qualitative and quantitative data.You will Have: Understand Agile project delivery framework and have experience in managing IT change within an Agile project or Program.Experience in a similar role in a complex IT environment operating in a multidisciplinary team.Experience working with Program Managers and Product Owners translating technical requirements into business processes.Capability to develop reports/dashboards in our clients systems.Effective communication, negotiation, and stakeholder management skills, with the ability to influence and engage senior executives and key stakeholders.Due to the nature of this role, this job is open to Australian Citizens only. Candidates must have an ability to obtain a Baseline Security Clearance, NV1/NV2 Security Clearance also welcome to apply. Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.
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