Responsibilities: 1.
Application Management: • Oversee the day-to-day operations of software applications.
• Ensure applications are running smoothly, efficiently, and securely.
• Manage application lifecycle from selection, development to deployment and maintenance.
2.
Technical Leadership: • Provide technical guidance and leadership to implementation teams.
• Foster a collaborative environment to improve quality and system performance.
• Stay updated with industry trends and emerging technologies to drive innovation.
3.
Project Management: • Plan, coordinate, and execute application projects.
• Work closely with stakeholders to define project scope, budget, objectives, deliverables and timelines ensuring Non-Functional Requirements are also included • Work collaboratively with business representatives and internal / external service providers to ensure services remain aligned to evolving business requirements and costs 4.
Problem Solving and Troubleshooting: • Support the team to identify, analyse, and resolve application issues.
• Implement effective solutions to mitigate downtime and improve user experience.
5.
Stakeholdermunication: • Act as a liaison between technical teams and business stakeholders.
•municate project status, budgets, risks, and issues effectively.
• Ensure effective planning, management, and execution of changes with documented controls andmunications.
• Vendor Management for all 3rd party application providers.
• Plan the annual Project Portfolio (and budgets) with the business stakeholders.
• Maintain the Lifecycle Register and the Technical Debt Register and manage the resolution through the next period's project portfolio.
Qualifications: • A Bachelor's Degree inputer Science, Information Technology or a related field is preferred.
A PMP or Agile certification is preferred.
However, demonstratable experience is of a higher importance.
• Minimum of 5 years of experience in application management or a related role to manage project portfolios, 2nd Level support and vendor management.
• Proven experience in leading and mentoring technology teams.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
Preferred Skills: • Experience in IT architecture landscape design andmunicating concepts to CLevel management.
• Excellent problem-solving skills and attention to detail.
• Experience with cloudputing platforms (AWS, Azure, GCP).
• Familiarity with DevOps and DataOps practices and tools.
• Knowledge of database management and data integration.
• Strong ability to deliver and manage direct and indirect services teams • Well-developed interpersonal, written and oralmunication skills including the ability to negotiate, advise, influence others and work collaboratively with people including senior business and technical stakeholders to make decisions.
