This is a Investor Contact Centre | Call Campaigns role with Automic Group based in Sydney, Australia Automic Group --Role Seniority - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.More about the Investor Contact Centre | Call Campaigns role at Automic Group**The Role**We are seeking an Investor Services Associate (Call Campaigns) to join our dynamic team. In this role, you will be employed on a casual basis to conduct outbound calls to gather Shareholder intent regarding General Meetings, Annual General Meetings, and other Corporate Action activity. On occasion, you may also be required to assist the Investor Services team with ad hoc tasks. This is a great opportunity to gain experience in financial markets and corporate customer service while working in a supportive team environment!**Responsibilities** Handle outbound calls to Investors Provide accurate information and assistance to Investors Follow established call scripts and guidelines to ensure consistent service quality Maintain a professional image for the business**Demonstrated Capabilities** Prior customer service or call centre experience is preferred, but not essential Previous experience in financial markets is preferred, but not essential Strong verbal and written communication skills Excellent customer service skills A high level of organisational and time management skills Ability to show initiative and work independently, while being a team player_Automic Group's policy does not accept speculative CVs from agencies, unless the role has been released directly by our Talent Acquisition team. Should we require any assistance, we will contact agencies directly._-- -- -- -- --Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Automic Group team will be there to support your growth.???? Please consider applying even if you don't meet 100% of what's outlined ????Key Responsibilities? Customer Education and Onboarding Customer Feedback-Driven EnhancementKey Strengths Social skills Service orientation Verbal communicationWhy Automic Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.A Final Note: This is a role with Automic Group not with Hatch.We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
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