Investigation Officer NSW Ageing & Disability Commission Parramatta location, hybrid working environment. Ongoing full-time opportunity A talent pool may be created for future ongoing and temporary opportunities. Salary $106,025 - $117,363 pa. plus, employer contribution to superannuation and annual leave loading. Our values: Service | Integrity | Accountability | Person-Centred | Respect | Collaboration Your Role This role sits within the ADC's Community Supports and Investigations Unit. In response to reports about alleged abuse, neglect or exploitation, this unit conducts inquiries and investigations and takes action to protect and promote the rights of adults with disability and older people. What you'll do Key responsibilities of the Investigation Officer include: Undertake the end-to-end investigation process, analysis and assessment of allegations of abuse, neglect and exploitation of adults with disability and older people, in their family, home and community, including complex matters. Work within legislative requirements and policies to determine and implement the appropriate course of action, including in investigations. Take timely and appropriate actions, including risk assessments, that are necessary to improve the safety and wellbeing of the adult with disability or older person. Undertake effective stakeholder liaison, community engagement and capacity building activities, to improve the prevention, identification and response to abuse, neglect and exploitation of adults with disability and older people. Ensure that investigations, assessments and other actions are completed efficiently, to a high standard, and in line with legislative and policy requirements. Collect, record and maintain accurate case information for assessment, investigation, information-sharing and reporting. What we're looking for In addition to the essential criteria listed in the role description, we're looking for someone who can demonstrate the following: A commitment to upholding the rights of adults with disability and older people. The ability to manage a high workload that involves sensitive and complex matters and competing priorities. Experience communicating with people with diverse needs about difficult and sensitive matters. A team player who participates and contribute to a positive work culture, continuous learning and professional development. Download the role description. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters. Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) Please answer the two pre-screening questions below – we are looking for you to demonstrate your competency across the focus capabilities. Answer with concrete examples and in no more than 500 words per question. Briefly describe the context of the situation(s), the actions that you took, the outcome of your efforts, and what you learned from the experience. Application Questions Give the panel an example of a situation where you proactively forecasted potential risks when working on a project or investigation. How did you address those risks? Tell me about a time you identified a potential area of deviation/variance from a project plan, or investigation plan. What steps did you take to highlight the potential impact of this deviation? Applications close 11:59pm AEST Sunday July 7, 2024 Got a question? For more information about the role or what it's like to work for the ADC, please contact the hiring manager, Ainsley Hodges via email at Ainsley.Hodgesadc.nsw.gov.au If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, reach out to Robbie Chiplen via: 0419 448 753 or Robert.Chiplendcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website . Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website . Thank you for your interest in this role. We look forward to receiving your application.
