Investigation And Resolution Officer

18th December,The RoleThe Investigation and Resolution Officer is dedicated to protecting our customers across the a2b businesses.
You will be responsible for identifying, assessing, responding to, and ultimately preventing fraud through our developing fraud control framework, while ensuring a secure and seamless experience for our customers and merchant partners.Our team is growing quickly, and you will have the opportunity to make a significant impact in helping build and set the direction of the team.
You are enthusiastic about this role because you care about user trust and safety, and have a keen interest in assessments and resolving disputes while preventing product and service misuse, with a desire to make a positive impact in the community and ecosystem of our clients and partners.Roles And ResponsibilitiesConduct in-depth user activity assessments through analysis of disparate sources of data (customer support tickets, trip activity, etc.).
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