Adelaide, Australia | Posted on 09 / 24 / 2024
The Territory Sales Manager has the responsibility to build profitable sales of the Company's products and services to both new and existing customers and to assure their aligned accounts against competitor draw.
Building strong client relationships is key to developing long-term, repeat customer loyalty and also for the ability to negotiate best margin outcomes.
About Us
Intex International is a multinational corporation engaged in the design, development, manufacturing, marketing, and supply of integrated solutions for the Walls and Ceilings industry.
Since its founding in 1989, Intex has been inspiring the drywall community, harnessing the power of innovation to create opportunities and lead the industry in new and innovative solutions.
Key Responsibilities
Endeavour to attain and increase the sales targets, with preserved GP in the allocated territories;
Actively research and look for new account customers;
Strategically plan and prior arrange F2F sales calls;
Provide the National Sales Manager with sufficient notice for any unscheduled sales;
Provide advice for CRM recording on the completion of each F2F sales call including notes on discussion, follow up, and arrival and departure times;
Provide an acknowledgment to every customer following every face to face visit;
Prepare and co-ordinate GTMs with customers in remote locations to increase customer awareness, product training, and specific product launches to further sales results;
Provide assistance to customers to train their sales staff with our products and industry knowledge;
Provide support and necessary marketing material to customers in view of increasing sales;
Contact and service the individual stores of national accounts as requested by the National Sales Manager;
Processing of sales orders if designated CS personnel are not available;
Continue to advance in product and industry knowledge in view of providing technical support to customers;
Management of a specific product group (as directed) to be a field expert on quality issues, market intelligence, and to take responsibility for the overall sales growth of the product groups;
Attend and support at trade exhibitions when required;
Be acquainted with, and use to the full advantage, Phocas and other selling software to analyse target sales opportunities;
Gain knowledge of market trends, opposition pricing, new product opportunities, etc, in view of acquainting management with market intelligence;
Responding to customer requests and disputes;
Successfully promote company USP's, ILD and Megarewards programs;
Assist finance personnel with debt collection and all necessary customer information to assess creditworthiness;
Advise relevant sales or procurement personnel of new product inquiries and / or sales leads and opportunities;
Have an understanding of the company Account application and Credit Policy;
Co-ordinate, select products, and manage monthly product training sessions;
Maintain customer service in accordance with Company policy;
Enter the records of all customer communications in the CRM;
Up-sell and cross-sell where applicable;
Abide by customer price files and provide pricing to customers according to the customer's price rules;
Ensure daily / weekly / monthly specials are promoted during calls;
Be acquainted with, and use to the full advantage all relevant business software programs used by the company;
Participate in training and educational programs / courses as required and document and implement the benefits.
Requirements
Analytical skills
Strategic planning ability
Strong communication skills both written and verbal
Ability to remain calm under pressure
Problem-solving skills
Teamwork and collaboration skills
Adaptability skills
Proficient in MS Office
Monday to Friday - no weekends or night work
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