International Student Support CoordinatorUNE International Continuing, full-time$87,051 to $95,685 per annum (HEO6)Plus 17% employer superannuationSalary packaging options are available5 weeks annual leave plus Christmas week shutdown, per annumApplicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)Acknowledgement of Country
The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations.
In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.
UNE emphasises its people, staff and students' growth and development.
We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.
Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce.
About the role The International Student Support Coordinator is responsible for daily oversight of the International Student Support Team and is pivotal to the coordination of support for international students through the initiation and maintenance of strong working relationships with stakeholders both internal and external.
Key responsibilities include:
Managing all contractual, reporting and financial requirements related to Australian Government Scholarship Programs;Providing guidance and advice to support emotionally and physically distraught students through individual appointments and liaison with other UNE Services;Delivering authoritative reports on UNE international student trends and issues to the International Services Manager;Supervision and oversight of the International Student Support Officers.About you To be successful in this role, you will have:
A degree with relevant experience, or a combination of relevant experience and/or education/training;High-level oral and written communication, with demonstrated excellent customer service and interpersonal skills;The ability to supervise and lead staff in the coordination of effective student support;Excellent organisational skills, meeting demanding and competing deadlines while delivering high quality outcomes;The ability to exercise initiative and judgement under pressure in an environment of conflicting priorities while maintaining confidentiality.Enquiries and additional information To discuss this role please contact Ashleigh Dempster, Manager, International Services, phone: 02 6773 2*** email: ******.
Closing Date: Midnight, 27 October 2024
Reference No: 224165
To Apply Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 224165.
Your application should be comprised of:
Covering letter;Responses to all selection criteria;Current CV;Commitment to Inclusion and Diversity UNE is committed to building a diverse workforce and strongly encourages applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.
About Our Process At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values.
All applicants will be contacted and advised of an outcome.
The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement.
National Police Check If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement.
Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).
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