We are looking for a highly capable and experienced Internal Sales professional to join our team based in Campbellfield.
06th January, 2025About your new company
With a national network across Australia, Cooper Fluid Systems provides hydraulic, pneumatic, lubrication, fire suppression, and fluid transfer solutions to customers throughout Australia.
If it involves moving oil, grease, water, air, or fuel, we take pride in being able to design a system for it.
We are recognised as an industry leader across the mining, construction, manufacturing, agriculture, and defence industries.
About your new roleIn this role, you will report to the Assistant Branch Manager, and your key responsibilities will include:
Interpret customer's needs and translate to product specifications via face-to-face, telephone, or email communication;Provide exceptional customer service by processing customer orders in an accurate and timely manner;Build customer relationships and promote excellent levels of customer service;Liaise with Regional Territory Managers to promote future sales growth with customer leads;Provide quotations and maintain pricing on customer's orders;Handle stock enquiries from internal (branch network & workshop) and external customers;Ensure continuous improvement to service levels internally and externally;Monitor branch emails and external customer EDI imported orders as required;Actively participate in product training sessions.About youYou will have prior experience in a customer-focused role, ideally within an industrial and/or mining environment; however, if you don't, that's ok, we are happy to provide training to the right candidate.
Additionally, you will have:
A professional approach to timely and professional response to customer enquiries and quotes;Proven experience in the use of Microsoft Office suite of programs;The ability to coordinate changing priorities;The ability to communicate effectively and professionally in a fast-paced environment.Why work for usWe are a solutions-based business with a big focus on our people.
In addition, you will be rewarded with:
Career growth opportunities;Competitive remuneration package;Be part of an ASX listed organisation with a fantastic company culture;Access to employee assistance program;Training and development opportunities.We are a successful organisation with offices in Australia & New Zealand and are committed to the safety, education, and ongoing professional development of our employees.
If this opportunity sounds suited to you, please do not hesitate to apply as shortlisting will begin immediately.
Cooper Fluid Systems is an Equal Opportunity Employer.
Candidates will be required to undergo a pre-employment medical, including drug & alcohol testing and police check.
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