Internal Communications and Engagement Advisor Posted: 24/05/2024Closing Date: 02/06/2024Job Type: Permanent - Full TimeJob Category: Advertising, Media, Arts & EntertainmentThe TIO's purpose is to provide an effective and efficient dispute resolution service for the telecommunications industry that complies with the Benchmarks for Industry based customer dispute resolution schemes.The TIO has 4 core Values which underpin our purpose:IntegrityThe TIO is a diverse work place and as an employer we provide a safe and inclusive workplace to all employees and jobseekers regardless of: race, colour, gender, sexual preference, age, physical or mental disability, marital status, family or carer's responsibilities, pregnancy, religion, political opinion, national extraction or social origin.To ensure our commitment to our community the TIO will make reasonable adjustments to allow our workplace to be inclusive including:Working from homePart time or reduced hoursModifying the workplace to improve accessibilityModifying equipment and devicesAny other changes which promote diversity and inclusionPlease contact our Careers team at ****** about any reasonable adjustments.Job Description About your roleAre you a passionate storyteller with a knack for building connections and fostering engagement? We're looking for a dynamic individual to drive our internal communications and employee engagement strategies. If you thrive in a collaborative environment and are eager to make a significant impact, this is the opportunity for you!In the Engagement and Internal Communications team, we are the narrators, curators, and advisors who translate strategy, organisational values, and priorities to enhance communication, improve alignment, and boost productivity within TIO. Our ultimate goal is to foster an informed, diverse, and engaged workforce.Additionally, our team is dedicated to facilitating a seamless hybrid work experience and coordinating internal event activities. Join us in making a significant impact on our organisation's communication and engagement effortResponsibilities:Drive key projects organisation-wide, offering creative solutions, project support, and communication guidance.Coordinate communications for core TIO programs, collaborating with key stakeholders from various departments.Organise monthly 'Community Days' to facilitate learning and connection among TIO staff and various events throughout the year.Deliver impactful communication tailored to our hybrid workforce, ensuring staff are informed about news, events, and actions.Provide communication guidance to leaders, especially within management and executive roles.Assist in implementing employee engagement surveys and action plans to enhance the working environment.Co-lead the delivery of our annual recognition event, The People Awards, which connects everyone at the TIO with our organisational values, helps them understand the role we play in building our culture and celebrates their achievements.Desired Skills and Experience Experience working in a communications role (3+ years)Strong written, visual and verbal communication skillsComfortable using various mediums to communicate your storyIntermediate experience with the following systems: content management systems (i.e. SharePoint)Microsoft Office (365) suiteAdobe InDesignGoogle AnalyticsWorkplace social platforms (such as Teams or Slack)eDM software (such as Melon Mail or Mail Chimp)online apps (Survey Monkey) and canva.comDesirable skills and Qualifications:Ability to build strong relationships with people across an entire business.Multimedia production (still images/photography, video, digital) video script writing.Comfortable operating in an exciting but sometimes ambiguous environment with tight deadlines.Resourcefulness - prepared and willing to find quick and easy solutions creating their own design, video and copy.To Apply:If you're passionate about joining an organisation dedicated to fairness,Integrity, excellence and collaboration within the telecommunications industry, and one that deeply cares about its people, apply now for the Internal Communications and Engagement Advisor role at the TIO.Please include as part of your application a copy of your resume and a concise cover letter addressing the key capabilities of the role along with a 100-word statement on how our values resonate with you.For more information about the Telecommunications Industry Ombudsman (TIO) please visit our website www.tio.com.au/about-usIf you have any questions regarding this role, please email ****** note, applications may close prior to the deadline.Join us in our mission to make a difference in the telecommunications industry!Telecommunications Industry Ombudsman Limited#J-18808-Ljbffr
