Intake Officer - Aged Care

Aged & Disability Support (Community Services & Development)
ARAS is seeking applications from suitably qualified and experienced candidates for the role of Intake Worker in the aged care sector (full-time or part-time).
The role
The Intake Worker is the key frontline person managing in-bound consumer and stakeholder contacts with ARAS via telephone, text, and email. The Intake Worker is required to gather all relevant information required for the triage of referrals, and works as part of a team providing information and assistance to consumers and/or their representatives to enable them to better understand and exercise their rights.
The organisation
ARAS is the South Australian component of the National Aged Care Advocacy Program and is funded by the Australian Department of Health. The ARAS website provides more information about the range of work that ARAS undertakes and the services it provides. A position description is available on our website
Specific employment requirements
A qualification or study in a humanitarian/social justice discipline would be an advantage. Previous experience as an intake worker will be highly regarded. An understanding of the range of aged care services. National Police Clearance (less than 12 months old). COVID-19 vaccination and current Influenza vaccination is mandatory. Applications which must include a cover letter can be addressed to ARAS Corporate Services Manager and made via SEEK.
Applications will close on 15th December with view to commence in early 2025.
Only shortlisted applicants will be notified.
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