Fuse Recruitment is proud to partner with one of our key clients in the insurance industry, an Australian general insurer that is part of a global group.
With a strong focus on retail motor vehicle insurance and commercial insurance solutions, our client offers products under well-known brands across Australia.
We are currently looking for a Fraud, Risk & Investigations Lead to join the newly created team.
This key role will see you taking ownership of the fraud strategy, managing the Fraud Risk and Investigations team, and ensuring effective fraud prevention and investigation procedures across the organisation.
This position can either be placed in Melbourne or NSW due to the remote working option.
Key Responsibilities: Lead and manage fraud investigations : Oversee the end-to-end insurance claims investigation process, ensuring thorough evaluation, investigation, and decision-making.
Fraud risk management : Develop and implement strategic frameworks for managing both internal and external fraud risks across the customer journey and insurance value chain.
Collaborate with key internal teams : Work closely with Claims Operations, Underwriting, IT, Finance, and other teams to integrate fraud risk management into the broader risk management framework.
External relationships : Manage relationships with service providers and external stakeholders involved in fraud-related activities, including law enforcement and industry bodies.
Knowledge & Experience: Extensive experience in fraud risk management within the Motor Insurance sector.
Strong understanding of fraud risk management principles and the General Insurance Code of Practice .
Experience working with fraud detection systems and data analytics is highly valued.
Strong written and verbal communication skills, including the ability to create high-quality reports, policies, and action plans.
Qualifications: At least 3 years of experience within a general insurer as an Senior Analyst or a Senior Consultant.
5+ years of experience in law enforcement (preferred but not essential).
A bachelor's degree in Fraud, Risk Management, Law, Criminology , or a related field (preferred but not essential).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Benefits: Competitive salary DOE Remote working (Visit the head office in Melbourne once per month) Career progression and development opportunities Employee discounts on company products Generous annual leave If you are looking for an exciting opportunity to lead fraud risk management initiatives with a growing insurance provider, we want to hear from you!