Are You the Claims Officer Ready to Join a Dynamic Team and Embrace the Gold Coast Lifestyle? Our client, a trusted name in business insurance with over 15 years of success, is seeking a skilled Claims Officer to join their team in beautiful Surfers Paradise. Picture yourself in a stunning office with hinterland and ocean views, right in the heart of the Gold Coast. Our client is dedicated to excellence and customer satisfaction, and this role offers you the chance to thrive in your career while soaking up the incredible lifestyle that the Gold Coast has to offer.
Imagine a workday where, after delivering exceptional claims support, you step outside to sunny beaches, vibrant cafés, and a buzzing atmosphere that makes the Gold Coast truly unique. From morning beach walks to weekend hinterland hikes, this role blends professional growth with the lifestyle you've been dreaming of. Be part of a team that values both your expertise and your quality of life.
Here's what you'll be up to: Handling the end-to-end claims process for business insurance policies, ensuring efficient, seamless service that meets and exceeds client expectations.Building and maintaining strong client relationships, providing updates, addressing concerns, and delivering an exceptional claims experience every time.Leading a team of claims adjusters and support staff, offering guidance and training to maintain top-notch claims operations.Analysing claims data to identify trends, implementing improvements, and developing strategies to boost client satisfaction and streamline the claims process.Ensuring that all claims operations align with industry regulations and company policies, upholding the firm's commitment to reliability and integrity.What you need to bring: A minimum of 2 years' experience in claims management within the insurance industry, with Tier 1 or Tier 2 qualifications.Experience in account management and a strong understanding of business insurance products and claims processes.Excellent communication and interpersonal skills to work effectively with underwriters, brokers, and clients.Proven leadership skills, with the ability to motivate and guide a team.Detail-oriented with strong analytical and problem-solving abilities.What's in it for you: Competitive salary package, negotiable based on experience, plus super.A beautiful Surfers Paradise office with breathtaking hinterland and ocean views, where every day feels like a holiday.Access to the unbeatable Gold Coast lifestyle, whether you're into beachside mornings, weekend markets, or outdoor adventures, the Gold Coast is your playground.A supportive, professional team culture that values excellence, work-life balance, and client service.The opportunity to make a meaningful impact in the business insurance industry while building a fulfilling career in paradise.This opportunity is presented by Whitefox Recruitment, the 2024 Global Recruitment Firm of the Year. We connect exceptional talent with extraordinary career opportunities.
Think you're the perfect match? Contact Whitefox Recruitment on ******** , quoting reference: LH:2738662. Don't miss the chance to secure a role that combines career growth with the laid-back luxury of the Gold Coast.
Every application is valued, and we ensure a response to every candidate. Embrace this opportunity as a Claims Officer, and take the next step in a rewarding career path while living the lifestyle you deserve.